Fieldwire by Hilti

Construction Success Manager, Swedish Speaking

Fieldwire by Hilti

full-time

Posted on:

Location Type: Hybrid

Location: Manchester • United Kingdom

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About the role

  • Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform.
  • Understand client construction needs and current tech stack to seamlessly integrate Fieldwire into a company’s day-to-day workflows.
  • Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes.
  • Build and maintain long-lasting relationships with Fieldwire clients.
  • Conduct web-based and in-person training(s) and demonstrations to educate clients on Fieldwire.
  • Assist the product team in identifying issues and communicating customer feedback for product improvements.
  • Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues.

Requirements

  • 3+ years of professional construction experience, preferably with a combination of field and office management roles
  • Fluency in English and Swedish, with strong written and verbal communication skills in both languages
  • Excellent presentation and communication skills
  • Self-motivated and highly organized, with strong time management skills
  • Diplomacy and patience when working through customer issues
  • Comfortable communicating with anyone, from foreman to senior-level managers
  • A basic understanding of construction process from design to completion
  • An understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget
  • Ability to creatively brainstorm unique solutions to client issues relevant to their needs
  • Desire to learn in a dynamic startup environment
Benefits
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Applicant Tracking System Keywords

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Soft Skills
strong written communication skillsstrong verbal communication skillsexcellent presentation skillsself-motivatedhighly organizedstrong time management skillsdiplomacypatiencecreatively brainstorm solutionsability to communicate with various stakeholders