Program Manager
Fidelity Investments
full-time
Posted on:
Location Type: Hybrid
Location: Rhode Island • Texas • United States
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About the role
- Analyze complex business components to identify operational, financial, technological or improvement opportunities
- Serve as a leader and liaison between cross-functional teams
- Partner and close collaboration with project teams to gather requirements
- Develop detailed process maps
- Drive in-depth end-user testing
- Collect feedback and incorporate recommendations into future releases
- Ensure solutions meet the business needs and requirements
- Maintain relationships with various partners
Requirements
- Bachelor's degree or equivalent
- 5+ years of experience
- Ability to analyze and document business processes and complex test cases
- Update, implement and maintain processes and procedures
- Shown experience in creating and analyzing workflows
- Gather information from meetings with partners and produce informative reports
- Develop and deliver clear and concise written and verbal communications
- Strong ability to partner and work collaboratively with cross-functional teams
- Solid track record to handle multiple tasks, prioritize work independently, and deliver timely results
- Flexible and adaptable to changing needs and shifting priorities
- Deliver presentations to share ideas and insights
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisprocess mappingend-user testingworkflow analysisrequirements gatheringreport productiondocumentation of test casesimplementation of processesprocedure maintenancepresentation development
Soft Skills
leadershipcollaborationcommunicationprioritizationadaptabilityflexibilitytime managementrelationship managementanalytical thinkingproblem-solving
Certifications
Bachelor's degree