FICO

Director – Partner Account Management, B2B Scores

FICO

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $132,300 - $207,900 per year

Job Level

Lead

About the role

  • Own a portfolio of key/strategic partners, serving as the primary contact and trusted advisor to the account.
  • Establish and maintain strong relationships within key partner accounts to ensure alignment and drive mutual business outcomes.
  • Co-develop and execute joint go-to-market plans that drive revenue growth, adoption, and deepen market penetration.
  • Partner closely and collaborate with other B2B segments (MCM/CL/Auto) to understand their strategic goals and align the PAM goals to them.
  • Be a trusted advisor, both internally and externally, to drive the proper messaging and awareness for different solutions (i.e. UltraFICO/Plaid, DLP, 10T, etc.).
  • Join meetings with team members from other segments to be the solution specialist for the strategic solutions owned by our team (UltraFICO, DLP, etc.).
  • Has a deep understanding of the partner´s strategic direction, proactively identifying any expansion and growth opportunities, driving new score initiatives to the market.
  • Lead partner enablement by delivering training, sales tools, and product education that help partners effectively position and sell FICO Scores to their clients.
  • Collaborate with internal teams (marketing, product, analytics) to align partner needs to our innovations/roadmap.
  • Advocate for partners internally, capturing feedback and translating it into product improvements, new features, and differentiated solutions by vertical.
  • Negotiate and manage partner agreements, including renewals, expansions, and commercial terms, in coordination with internal teams (legal/finance).
  • Maintain accurate client records and pipeline activities in CRM systems and track to KPI’s/KPM’s.
  • Monitor partner performance including revenue, pipeline, and market penetration; analyze data to surface insights and recommend actions to optimize growth.
  • Own the Strategic Business Plan development along w/ internal & external stakeholders and use as a living document to drive future growth and progress.
  • Stay current on the competitive landscape, regulatory changes, and industry trends to expertly help partners leverage FICO solutions to drive business outcomes.
  • Be the “face of FICO” to strategic partners and the broader industry through client meetings, conferences, speaking engagements, and promotion of FICO initiatives.

Requirements

  • Bachelor’s degree required; MBA or advanced degree preferred.
  • Substantial experience in financial services with partner account management.
  • Excellent communication, organization, and follow‑up skills with a strong customer focus.
  • Comfort operating in a matrixed, cross‑functional environment.
  • Proven experience building strategic partnerships with lenders using a consultative approach, with demonstrated success engaging at the C-suite and executive level.
  • Established professional network of decision-makers and influencers within mortgage tri-merge reseller space.
  • Strong ability to listen actively to partner needs and translate complex technical capabilities into compelling business value propositions.
  • Excellent relationship management, project coordination, and follow-through capabilities with multiple stakeholder groups.
  • Ability to travel, depending on partner meeting schedules and industry events.
Benefits
  • An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partner account managementstrategic business planningdata analysisrevenue growth strategiesmarket penetrationproduct educationsales tools developmentKPI trackingCRM systems management
Soft Skills
communication skillsorganizational skillscustomer focusrelationship managementproject coordinationactive listeningconsultative approachnegotiation skillsfollow-through capabilities
Certifications
Bachelor's degreeMBA or advanced degree