Senior Manager, Marketplace Onboarding – Partner Management
FICO
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $91,000 - $143,000 per year
Job Level
About the role
- Serve as the primary point of contact for inbound marketplace partner applications
- Own and manage a streamlined onboarding process for high-volume partnerships
- Monitor onboarding progress across all marketplace partners
- Maintain a pipeline of targeted providers
- Manage a portfolio of lower-touch, transactional partnerships
- Handle complete account setup, partnership records, quotes, and opportunities
- Identify process bottlenecks, gaps, and improvement opportunities
- Collaborate with colleagues across departments
Requirements
- 3–5+ years of experience in partner management, operations, or business development within B2B technology or SaaS environments
- Experience with CRM systems, Salesforce preferred
- Demonstrated ability to manage complex operational processes and coordinate across multiple internal stakeholders
- Excellent project management skills
- Strong communication and relationship-building skills
- Experience in legal request coordination, security and due diligence processes, and contract administration
- Ability to work under tight deadlines in a fast-paced environment
- Proactive self-starter
- Bachelor's degree or relevant experience required
Benefits
- Highly competitive compensation, benefits and rewards programs
- Work/life balance
- Employee resource groups
- Social events to promote interaction and camaraderie
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
partner managementoperationsbusiness developmentproject managementlegal request coordinationsecurity processesdue diligence processescontract administration
Soft Skills
communicationrelationship-buildingproactiveself-starterability to work under tight deadlines