Fiberco

Digital Transformation Analyst

Fiberco

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Job Level

Junior

Tech Stack

SDLC

About the role

  • Manage Technology Intake: Monitor and triage the queue of incoming technology requests from business units.
  • Ensure all requests contain necessary details and business justification before assignment to technical teams.
  • Participate in stakeholder meetings to capture detailed notes and translate business needs into formal Business Requirement Documents (BRDs) and functional specifications.
  • Maintain accuracy within project tracking tools (Jira/Asana), ensuring tickets are up-to-date and clearly defined to support development lifecycles.
  • Maintain a master schedule of active projects and resource allocations.
  • Identify and report potential resource conflicts or scheduling overlaps to leadership.
  • Schedule and coordinate key technical meetings, including Steering Committees and daily stand-ups.
  • Prepare agendas, track attendance, and document decisions and action items.
  • Aggregate updates from technical leads into comprehensive weekly status reports for leadership review, highlighting risks and timeline deviations.
  • Organize and maintain the technical documentation repository (Confluence/SharePoint).
  • Ensure System Architecture diagrams, Standard Operating Procedures (SOPs), and user guides are standardized and accessible.
  • Assist in the analysis of current operational workflows and recommend adjustments to improve the efficiency of the project lifecycle.

Requirements

  • 1–3 years of experience in IT Operations, Business Analysis, or Project Coordination.
  • Strong Documentation Skills: Proven ability to write clear, concise technical documentation and requirements.
  • Organizational Excellence: Demonstrated ability to manage multiple administrative tasks and timelines simultaneously with high attention to detail.
  • Technical Proficiency: Experience using project management and documentation tools such as Jira, Confluence, Excel, and Visio/Lucidchart.
  • Communication: Strong verbal and written communication skills, with the ability to bridge the gap between technical and non-technical audiences.
  • Preferred Bachelor’s degree in Business, Information Systems, or a related field.
  • Experience working in a startup or fast-paced corporate environment.
  • Basic understanding of the Software Development Life Cycle (SDLC) or IT Infrastructure concepts.
  • Experience with Jira and Agile project management
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business Requirement Documentsfunctional specificationsSoftware Development Life CycleIT Infrastructure conceptstechnical documentationproject management
Soft Skills
Documentation SkillsOrganizational Excellencecommunicationattention to detail