Account Manager

• Identify and qualify prospective partners across the US and European markets
• Research target companies, map decision-makers, and build personalized outreach
• Surface asymmetric opportunities and bring deal concepts to leadership with clear framing: why this partner, why now, what's in it for Fi
• Find the leverage points in a prospective partner's business and build a compelling mutual value proposition
• Draft outreach, pitch decks, and early-stage deal frameworks
• Manage early pipeline conversations and warm opportunities for senior leadership
• Own day-to-day management of the partnerships you bring in; track performance, flag issues proactively, and ensure both sides are delivering
• Identify expansion opportunities within existing relationships
• Build internal tools and automate repetitive workflows to operate at leverage far above your title
• Create scalable systems for prospecting, tracking, and managing partnerships
• Stay ahead of the curve on AI tools relevant to BD and bring new capabilities to the team

Business Development – Partnerships Manager

Content Marketing Manager

• Own Help Center and IKB content with an AI-first mindset
• Partner with our AI team to optimize content for Decagon, improving answer accuracy and resolution rates — contributing to our goal of 90%+ AI bot solves
• Own day-to-day management, optimization, and governance of Fi's external Help Center and internal Knowledge Base
• Keep content accurate and aligned with product updates, policy changes, and new launches — including international adaptation for EU markets
• Oversee agent training for internal and BPO teams
• Maintain LMS content, ensure compliance, and support new product launch training as needed
• Provide day-to-day direction to the Content Specialist and Training Lead

Content and Training Manager

Android Engineer

• Collaborate with the Director of Mobile and the engineering team to design, build, and refine innovative Android applications.
• Develop complex and dynamic user interfaces using Kotlin and Jetpack Compose (or Android Views where appropriate), ensuring seamless functionality and an exceptional user experience.
• Contribute to the full software development lifecycle, from design and implementation to production and maintenance.
• Play a key role in shaping Fi’s Android development strategy and best practices.
• Ensure performance, quality, and responsiveness of applications through code reviews, testing, and performance tuning.

Senior Mobile Software Engineer – Android

Full-stack Engineer

• Collaborate with the Director of Mobile and the engineering team to design, build, and refine innovative iOS applications.
• Develop complex and dynamic user interfaces, ensuring seamless functionality and an exceptional user experience.
• Contribute to the full software development lifecycle, from design and implementation to production and maintenance.
• Play a key role in shaping Fi’s mobile development strategy and best practices.

Business Development – Partnerships Manager

Content and Training Manager

Senior Mobile Software Engineer – Android

Senior Mobile Software Engineer – iOS