Influencer Marketing

• Creator Sourcing: Identify and vet creators across TikTok, Instagram, and YouTube who fit the Fi brand
• Outreach & Relationships: Run first-touch outreach, manage inbound conversations, and keep deals moving
• Sample Shipping: Own the gifting process end-to-end — pulling addresses, coordinating with ops, packing and sending product, tracking deliveries, and confirming receipt
• Affiliate Coordination: Support our affiliate program day-to-day — approving and adding partners within Awin and pulling performance data. Bonus if familiar with ShareASale and CreatorIQ
• Reporting: Monitor posts, pull performance and affiliate data, and help us understand what's working
• Trend-Spotting: Stay ahead of platform trends, emerging creators, and what's resonating in pet and lifestyle content
• Database Hygiene: Keep our creator tracker, affiliate roster, and content library clean and easy to pull from

Influencer Marketing Intern

QA Engineer

• Own Help Center and IKB content with an AI-first mindset.
• Own day-to-day management, optimization, and governance of Fi's external Help Center and internal Knowledge Base.
• Oversee agent training for internal and BPO teams.
• Identify and close gaps between QA outcomes and training workflows.
• Provide day-to-day direction to the Content Specialist and Training Lead.

Influencer Marketing Intern

Content QA Training Manager