Ffern

People Operations

• People Lead / Head of People to help grow, support and strengthen the team while scaling; practical, hands-on role working alongside leadership to create an environment for world-class people.
• Design and implement a best-in-class recruitment and probation process that is lightweight yet ensures excellent talent acquisition.
• Own and run some recruitment processes - from screening to offer and probation checks.
• Advise and advocate for current and future people and recruitment strategies to the CEO’s Office, balancing short-term needs/resources with long-term growth.
• Own the implementation of those strategies across the organisation.
• Hold leaders and hiring managers accountable.
• Set up key analytics to measure people and organisational performance, feeding insights into data-led strategy.
• Build and run an excellent people department that adequately supports the company’s growth and high expectations, with a focus on continuous improvement.
• Ensure you and your team have full context on what is happening across the company.
• Manage and mentor the People team to deliver at a high standard and scale effectively.
• Coach and support managers on employee relations issues, stepping in to manage directly if necessary.
• Ensure HR policies and systems are compliant, practical, and supportive of company culture.