Own the definition, prioritization, and execution for features within the marketing technology and payments product areas.
Write clear, detailed, and prioritized product requirements and user stories, ensuring alignment with the product vision and customer needs.
Conduct focused market research, competitive analysis, and gather customer feedback to inform product iterations and identify opportunities for improvement.
Serve as the primary product contact for Engineering and Design teams, participating in daily scrums, clarifying requirements, and ensuring the product is built to specification.
Work closely with the Design/UX team to ensure features deliver an intuitive and superior user experience.
Collaborate with Product Marketing and Sales on feature readiness, internal training, and developing launch materials.
Track and analyze key feature metrics (KPIs), using data to drive continuous optimization and identify areas for iteration post-launch.
Partner with legal and engineering to ensure payment flows and marketing communications meet regulatory requirements (FTC, PCI-DSS, CAN-SPAM).
Manage communication with cross-functional stakeholders regarding feature status, trade-offs, and expected delivery timelines.
Perform other duties, as assigned.

Requirements

Bachelor's degree in a technical, business, or design-related field.
3-5 years of experience in product management, preferably within a fast-paced or scaling environment.
Demonstrated experience managing features through the entire product development lifecycle (ideation, development, launch, and iteration).
Ability to engage effectively with engineering teams on technical trade-offs and complexity.
Strong passion for understanding and solving customer problems, with experience in user research and analysis.
Proficiency in defining product metrics, analyzing data, and using insights to inform decisions.
Excellent verbal and written communication skills, with the ability to clearly articulate product concepts to technical and non-technical audiences.
Experience with email platforms (SendGrid, Pardot/Salesforce Marketing Cloud Account Engagement, or similar) and marketing automation tools.
Familiarity with payment processing systems, checkout optimization, or payment gateway integrations (Braintree, Shift4, Stripe, Apple / Google pay etc) digital banking / payments experience highly desirable.
Familiarity with Tax and settlement systems (Avalara, Vertex, Tax Jar etc) highly desirable.
Understanding compliance considerations (PCI-DSS, FTC regulations, accessibility standards).
Experience with attribution systems or marketing analytics (GA4, HEAP, Amplitude).
Background in ticketing, live events, e-commerce, or marketplace platforms preferred.
Experience using AI to increase productivity in a variety of situations from requirements to design to dev and implementation.

Benefits

Remote work environment
Comprehensive benefits package, including health, dental, vision insurance, and supplemental benefits options
401(k) retirement plan
Flexible Paid Time Off
Opportunities for professional growth and development within an innovative and forward-thinking organization

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

product managementuser researchdata analysisproduct metricsfeature development lifecyclecheckout optimizationpayment gateway integrationsmarketing analyticsemail marketingAI productivity tools

Soft skills

communication skillscollaborationproblem-solvingprioritizationcustomer focusadaptabilitystakeholder managementattention to detailleadershipcritical thinking