Key Account Manager – Semiconductor
Festo
full-time
Posted on:
Location Type: Office
Location: Austin • Texas • United States
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Salary
💰 $130,000 - $150,000 per year
About the role
- Plan, manage, improve and control sales activities for national key accounts/ complex customer relationships and corresponding networks by means of team selling in own area of responsibility in order to maximize Festo share at the key account.
- Develop and implement account management strategies for key accounts.
- Build and maintain strong relationships with key decision-makers and stakeholders at major accounts.
- Understand customer needs and provide tailored solutions to enhance satisfaction and loyalty.
- Collaborate with internal teams to ensure alignment on product offerings and service delivery.
- Negotiate contracts and pricing agreements to maximize profitability while meeting customer requirements.
- Analyze customer needs and develop account management plan and coordinate the execution of the plans based on team selling.
- Develop mid- and long-term strategies for these Key Accounts with respect to standardization of technology, customer relationship, customer specific product (development) etc.
- Responsible for the achievement of agreed sales targets (budget etc.) of dedicated Key Account(s).
- Monitor turnover development and implement corrective actions, if required.
- Monitor account performance and develop action plans to address any issues or opportunities.
- Conduct regular business reviews with key accounts to assess performance and identify growth opportunities.
- Negotiations of local contracts and preparation, as well as implementation of international contracts.
- Manage and support international projects with this Key Account.
- Ensure maximum cooperation with and between the account teams involved, and with all other departments within Festo, nationally and internationally.
- Stay informed about industry trends, competitor activities, and market conditions affecting key accounts.
- Prepare and present reports on account status, sales forecasts, and strategic initiatives to senior management.
- Define and maintain all relevant tools like Mosaic, Share Points, Project data base etc.
- Drive customer specific marketing activities.
- Analyze complete buying center and drive multi-level customer relationship management.
Requirements
- At least 5 years of relevant professional experience.
- University Degree (engineering and/ or business studies; electrical engineering advantageous).
- Postgraduate study in Technical Business or Business Administration is a plus.
- Technical knowledge.
- Knowledge of products.
- Knowledge of customers.
- Knowledge of market/industry segments.
- Knowledge of Festo as a company.
- Business knowledge.
- Management knowledge and a solid understanding of business practices.
- MS-Office, CRM-tools knowledge, SAP.
- Communication skills.
- Negotiating skills.
- Winning complex sales.
- Experience in project management methods is advantageous.
- Experience in industrial B2B sales.
- Management of sales processes, Key Account management.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Programs
- Short-term and Long-term disability
- 401k
- Pet Insurance
- Paid Holidays
- Paid time off
- Educational assistance
- Many more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsales strategiescontract negotiationproject managementcustomer relationship managementsales forecastingbusiness analysistechnical knowledgemarket analysisB2B sales
Soft Skills
communication skillsnegotiating skillsrelationship buildingteam collaborationstrategic thinkingproblem-solvingcustomer focusleadershiporganizational skillsadaptability
Certifications
University Degree in EngineeringUniversity Degree in Business StudiesPostgraduate study in Technical BusinessPostgraduate study in Business Administration