Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments.
Engage with external control groups in public platforms to stay updated on market trends.
Develop and foster relationships with controls engineers at customer organizations.
Maintain regular communication with other MAEs and Technical Support colleagues across North America (Canada, United States, and Mexico) to share product and application information.
Onsite customer support for prototype startups in order to do “proof of concept”, good working knowledge of third-party PLC software, network configuration and device integration coverage including product sizing and selection.
Gather customer feedback on product and solution usage and relay it to Product Management for future development.

Requirements

5-10+ years minimum experience in project managing, controls engineering, sales, and technical support in industrial automation
Bachelor’s Degree (BS in Mechatronics Engineering, Electrical Engineering or Mechanical Engineering) MBA preferred
Experience with IEC61131-3 programming languages
Familiarity with CODESYS, Rockwell Automation Studio 5000, Siemens TIA Portal, Beckhoff TwinCAT 3 and/or Omron Sysmac Studio
Familiarity with EtherCAT, EtherNet/IP, PROFINET, Modbus TCP, TCP/IP, IO-Link
Understanding of motion control concepts, PLCs and distributed I/O
Troubleshooting skills
CAD knowledge
Solid knowledge of Industrial Automation

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IEC61131-3 programming languagesCODESYSRockwell Automation Studio 5000Siemens TIA PortalBeckhoff TwinCAT 3Omron Sysmac StudioEtherCATEtherNet/IPPROFINETModbus TCP

Soft Skills

technical advicecustomer supportrelationship buildingcommunicationfeedback gatheringproject managementtroubleshooting

Certifications

Bachelor’s Degree in Mechatronics EngineeringBachelor’s Degree in Electrical EngineeringBachelor’s Degree in Mechanical EngineeringMBA