Customer Service Representative / Admin
QuickStaffing
Category Sales Specialist, Tools and Safety Equipment
Ferguson
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $3,600 - $9,075 per month
Job Level
JuniorMid-Level
About the role
- Build and maintain consultative sales relationships with new and existing clients, including business development initiatives, providing product suggestions and expertise, and collaborating with clients and internal partners at all levels to promote Ferguson products
- Hold training events, both large group and one on one (product knowledge, selling skills, reports and scorecards)
- Partner with outside sales teams to provide technical product knowledge, including specs, capacities, and pricing information directly to clients
- Implement category initiatives to improve market share within diverse business markets
- Act as technical subject matter specialist for products
- Develop and maintain vendor relations
- Collaborate with operations team to help maintain and control inventory levels
- Continually improve sales skills and product knowledge
Requirements
- 2+ years of Waterworks industry experience or tool/safety product knowledge is preferred
- Computer proficiency including use of Microsoft applications and navigating multiple software systems, required
- Ability to build PowerPoint presentations and coordinate, facilitate, and lead in-person and remote training sessions
- Excellent interpersonal skills, and the ability to communicate ideas in both technical and user-friendly language
- High level attention to detail, including ability to maintain changing pricing information and product specs
- Autonomous with strong time-management and organizational skills
- Hard-working, courteous, and articulate
- Must be within easy commuting distance of locations in Southern Virginia (supports the Virginia Waterworks District)
Benefits
- health, dental, vision
- paid time off
- life insurance
- 401(k) with a company match
- Bonus or Incentive Plan eligible
- holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates
- additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product knowledgeselling skillstechnical product knowledgepricing informationinventory controlmarket share improvementvendor relationsWaterworks industry experiencetool product knowledgesafety product knowledge
Soft skills
interpersonal skillscommunication skillsattention to detailtime-management skillsorganizational skillsautonomycourteousarticulatecollaborationtraining facilitation
