Ferguson

Sales Support Representative – Residential Builder

Ferguson

full-time

Posted on:

Location Type: Office

Location: AustinTexasUnited States

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Salary

💰 $19 - $31 per hour

Tech Stack

About the role

  • Work together with Sales associates to support customer needs
  • Determine the best products and solutions for customers
  • Deliver personalized customer service through timely quotations and accurate sales orders
  • Coordinate deliveries on behalf of customers
  • Answer sales calls for general information and resolve customer concerns

Requirements

  • 0-3 years of sales and/or customer service experience preferred
  • Experience in plumbing, HVAC, or other trades is a plus
  • Strong sales skills, including upselling
  • Proven track record of responding quickly to customer needs
  • Ability to react well in a fast-paced environment & follow through on commitments
  • Highly motivated and customer service oriented mentality
  • General digital literacy including Microsoft Office
  • Ability to quickly learn product knowledge and processes
Benefits
  • Health insurance
  • Dental
  • Vision
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender affirming and family building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecustomer service experienceupsellingproduct knowledge
Soft Skills
strong sales skillscustomer service orientedhighly motivatedability to react well in a fast-paced environmentfollow through on commitments