
Sales Support Representative – Residential Builder
Ferguson
full-time
Posted on:
Location Type: Office
Location: Austin • Texas • United States
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Salary
💰 $19 - $31 per hour
Tech Stack
About the role
- Work together with Sales associates to support customer needs
- Determine the best products and solutions for customers
- Deliver personalized customer service through timely quotations and accurate sales orders
- Coordinate deliveries on behalf of customers
- Answer sales calls for general information and resolve customer concerns
Requirements
- 0-3 years of sales and/or customer service experience preferred
- Experience in plumbing, HVAC, or other trades is a plus
- Strong sales skills, including upselling
- Proven track record of responding quickly to customer needs
- Ability to react well in a fast-paced environment & follow through on commitments
- Highly motivated and customer service oriented mentality
- General digital literacy including Microsoft Office
- Ability to quickly learn product knowledge and processes
Benefits
- Health insurance
- Dental
- Vision
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencecustomer service experienceupsellingproduct knowledge
Soft Skills
strong sales skillscustomer service orientedhighly motivatedability to react well in a fast-paced environmentfollow through on commitments