Managed Endpoint Engineer
Fenix24
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Tech Stack
About the role
- Perform engineering tasks to maintain operational readiness of endpoint protection solutions
- Install, configure, and audit endpoint protection solutions
- Handle client incidents and escalations
- Review and consult on product, solution, and client change control requests
- Understand the client’s end goals and help create a plan to achieve them
- Participate in an on-call rotation
Requirements
- 3-to-5 years of cyber security/endpoint protection experience
- Bachelor’s degree in information technology or a related field, or an equivalent work history
- CrowdStrike, eSentire, Absolute, Windows Defender, BeyondTrust, Sevco, N-able and/or industry leading RMM tools are highly desired
- Industry certifications in Microsoft and Apple desired
- Experience working for and within IT for the legal industry
- Experience in large-scale service delivery
Benefits
- Internal and external learning & development opportunities, including career advancement
- Scheduled & flexible PTO programs
- Family friendly programs- Care packages
- Regular team building events
- Competitive compensation & benefits including: Private health insurance
- Mental health and wellness programmes
- Company-matched pension scheme
- Life insurance and income protection insurance
- Monthly fitness/gym membership allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
endpoint protectioncyber securityinstallationconfigurationauditingincident handlingchange controlservice delivery
Soft Skills
client consultationproblem-solvingcommunicationplanning
Certifications
Microsoft certificationApple certification