Senior Backup, Storage, and Cloud Engineer
Fenix24
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead client-facing technical architecture and design workshops
- Implement complex technical security backup platform and application solutions with minimal supervision
- Resolve implementation-related technical issues
- Work closely with Project Managers on defining task details, timelines, status updates, and working within project scope
- Understand project scope definition, validation, and deployment of services
- Maintain an exhaustive understanding of the Technical Directives for Conversant Group product and service offerings
- Act as a SME for Conversant Group’s managed backup, storage, and application security solutions portfolio
- Assess and remediate (harden) backup, storage, and cloud storage technologies
- Assist the Managed Protection Team in handling client tickets and promoting problem solving when required
- Assist the Assessments Team on client technology shoulder surfing sessions when applicable
- Provide mentoring and be a technical escalation for team members
- Maintain select vendor technical certifications
- Provide client education for deployed solutions
- Collaborate with clients, partners, and vendors to aid in the successful deployment of security solutions
Requirements
- 7+ years of managed services support engineering and/or architectural design and implementation services engineering
- 7+ years of security product experience implementing and supporting on-premises, hybrid, and cloud-based security solutions such as Cohesity, HPE, Pure, Microsoft Azure, AWS, and VMWare
- Service delivery in a managed services/professional services organization highly desired
- Working knowledge and understanding of Microsoft and VMWare platforms desired
- Industry certifications in Cohesity, HPE, Microsoft, and VMware highly desired
- Bachelor’s degree in information technology or a related field, or an equivalent work history
- Experience working for and within IT for the legal industry is a plus.
Benefits
- Internal and external learning & development opportunities, including career advancement
- Competitive compensation & benefits including: Private health insurance
- Mental health and wellness programs
- Company-matched pension scheme
- Life insurance and income protection insurance
- Monthly fitness/gym membership allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical architecturesecurity backup solutionscloud storage technologiesimplementation supportproblem solvingproject scope definitiontechnical issue resolutionmanaged services supportarchitectural designsecurity product implementation
Soft Skills
client educationmentoringcollaborationcommunicationleadership
Certifications
Cohesity certificationHPE certificationMicrosoft certificationVMware certification