
eCommerce Manager, Growth & Optimization
Fender Musical Instruments Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $165,000 per year
Job Level
SeniorLead
Tech Stack
Tableau
About the role
- Lead analysis of site performance, conversion funnels, customer behavior, and marketing channel impact (paid, CRM, organic, direct).
- Deliver actionable recommendations that improve the digital customer experience and unlock incremental revenue.
- Provide the online merchandising team with clear, data-driven visibility into category, product, and promotional performance.
- Define success metrics for key initiatives and track post-launch impact to prove ROI.
- Partner with enterprise Data & Analytics to validate data integrity and troubleshoot anomalies.
- Own the weekly, monthly, and quarterly reporting cadence; craft dashboards and executive-ready presentations with compelling data storytelling.
- Own Fender.com’s A/B and multivariate testing program: from ideation to execution and post-test analysis to improve conversion, AOV, and overall site revenue.
- Maintain a prioritized test-and-learn roadmap driven by data, user behavior, and business needs.
- Conduct funnel and abandonment analysis to identify friction points and growth opportunities.
- Partner with Product and UX to shape roadmap priorities based on analytics and experimentation results.
- Collaborate with Digital Marketing on campaign and channel performance, helping allocate investment toward the most efficient growth levers.
- Quantify and model the impact of proposed initiatives to influence senior leadership decisions and investment priorities.
- Additional duties as assigned
Requirements
- Bachelor’s degree or equivalent experience.
- 7+ years in eCommerce or digital analytics with a proven track record of driving insights that lead to measurable revenue and customer experience improvements.
- Expertise in eCommerce KPIs, funnel optimization, and digital merchandising performance analysis.
- Hands-on experience running A/B and multivariate testing programs end-to-end.
- Strong analytical and problem-solving skills; able to translate complex data into clear, actionable business recommendations.
- Exceptional communicator and data storyteller, comfortable presenting to executives and cross-functional partners.
- Familiarity with Amplitude, Content Square, Segment, Tableau, Power BI, Avo, and A/B testing platforms.
- Highly collaborative and influential: able to drive change and set priorities across Product, UX, Marketing, Merchandising, and Data & Analytics without direct management authority.
- Flexible, innovative thinker who stays current on eCommerce trends, technologies, and growth strategies.
Benefits
- medical
- dental
- 401(k)
- paid time off
- equipment purchase program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eCommerce analyticsfunnel optimizationdigital merchandising performance analysisA/B testingmultivariate testingdata analysisROI measurementcustomer behavior analysisconversion rate optimizationdata-driven decision making
Soft skills
analytical skillsproblem-solving skillscommunication skillsdata storytellingcollaborationinfluential leadershipflexibilityinnovationpresentation skillsprioritization