Felex Recursos Humanos

Manager

• Lead the strategic, tactical, and operational planning of the Technology area, ensuring alignment with the Institute's objectives.
• Define technology guidelines, architecture, and solutions, ensuring quality, efficiency, and adherence to market best practices.
• Manage IT infrastructure (cloud, networks, servers, databases), ensuring availability, performance, and continuity of services.
• Drive digital transformation initiatives, promoting innovation, automation, and continuous improvement of organizational processes.
• Administer the area budget, seeking efficiency in resource use and maximizing the return on technology investments, especially under budget constraints.
• Lead and develop multidisciplinary teams (internal and partner teams), fostering a collaborative, high-performance, and innovative environment.
• Manage technology vendors and partners, ensuring quality of deliveries, SLA compliance, and sustainable relationships.
• Ensure information security and the mitigation of cyber risks.
• Ensure compliance with LGPD (Brazilian General Data Protection Law).
• Monitor the area's performance through indicators (KPIs) and reports for executive leadership.
• Manage critical incidents, ensuring rapid response and continuity of operations.

Information Technology Manager