Farmers National Company

Marketing

• Layout and design company marketing collateral, including business-line-specific sales content such as brochures, flyers, postcards, proposals, and presentations.
• Assist with planning and logistics for company events by preparing event materials, managing supplies and shipping, and supporting post-event documentation in the CRM.
• Support day-to-day operations of the marketing department’s printers, including printing, production, and mailing processes.
• Provide backup assistance for the production and placement of advertising and press releases.
• Assist with digital marketing efforts as needed, including email campaigns, social media, and website updates.
• Perform other duties as assigned and required by management.

Marketing Intern

Support Engineer

• Serve as the primary point of contact for clients, addressing their technical inquiries and issues via phone, email, and chat.
• Diagnose and troubleshoot technical problems, providing effective solutions and guidance to clients.
• Maintain detailed and accurate records of client interactions and technical issues in the ticketing system.
• Provide product training and support to clients, ensuring they can effectively use our products and services.
• Monitor and follow up on open support tickets to ensure timely resolution.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Stay up to date with product knowledge, industry trends, and best practices to provide informed support.
• Contribute to the development of support documentation and resources for clients.

Marketing Intern

Client Technical Support Specialist