Commercial Liability Claims Specialist
Erie Insurance Group
Field Property Claims Adjuster
Farmers Insurance
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Oklahoma • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $38 per hour
Job Level
Mid-LevelSenior
About the role
- Conduct field based investigations by visiting policyholders’ homes to investigate property damage
- Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
- Investigate, determine liability, confirm coverage, establish damages, and negotiate settlement of claims
- Adjust all types of claims and inspect damaged property to estimate cost of repair or replacement
- Determine and report on subrogation potential and initiate sale of salvage and personal property items
- Report theft, fraud, and arson losses as required to state and industry agencies
- Represent the Company from a public relations standpoint and conduct oneself as a member of Management
- Use strong customer service skills to negotiate with policyholders to settle the claim
- Travel may be required for mini CAT duty and catastrophe team members may be required to travel away from residence for specified periods, usually consisting of 23 days
- Perform duties mostly on an individual basis while maintaining communication with policyholders, agents, repair facilities, investigators, attorneys, medical professionals and others
Requirements
- High School diploma or equivalent required
- Bachelor’s Degree preferred
- Excellent customer service and communication skills
- Eagerness to learn about insurance policies and property damage
- Outgoing personality to interact with policyholders, claimants, agents, witnesses, and investigators
- Valid driver's license
- Final candidates subject to Motor Vehicle Record background check (position may include a company vehicle)
- Able to adapt to ever changing technology
- Must maintain an active adjusters license in states where required
- Personal Computer Literate
- Bondable
- Physical ability to frequently lift and carry up to 50 pounds and perform physical activities (climb ladders, navigate uneven surfaces, etc.)
- Possess clear vision and adequate hearing, with or without correction
Benefits
- Paid training through the award winning and industry leading University of Farmers.
- Total Rewards benefits package
- 401K
- Bonus Opportunity (based on Company and Individual Performance)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- Company car and laptop (provided for role)
- Rapid growth potential and management opportunities through education and mentorship programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims handlingproperty damage investigationliability determinationdamage estimationnegotiationsubrogationtheft reportingfraud reportingarson reportingphysical ability to lift 50 pounds
Soft skills
customer servicecommunicationoutgoing personalityadaptabilitynegotiation skillsinterpersonal skillsteam collaborationpublic relationseagerness to learnindependence
Certifications
adjusters licensevalid driver's license
