Liability Claims Representative
Farmers Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • Missouri • United States
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Job Level
About the role
- Using claims systems to accurately document files
- Manages a diary and handles first and third party auto claims promptly, proactively and with a sense of urgency
- Adjusts claims through professional, interpersonal interactions with key stakeholders
- Conducts thorough investigations, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned claims
- Inspects damaged property and vehicles, and determines claims related damage
- Estimates the cost of repair or replacement of damaged or stolen property and vehicles
- May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items
- Reports theft, fraud, and arson losses as required to state and industry agencies
- Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks
Requirements
- High School Diploma or Equivalent required
- Bachelor's Degree preferred
- Successful completion of claims training program required
- Insurance Adjusters License in states where applicable required
- One year experience in a customer service related position preferred
Benefits
- Competitive salary commensurate with experience, qualifications and location
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims systemsclaims adjustmentinvestigationliability determinationdamage estimationnegotiationproperty inspectiontheft reportingfraud reportingarson reporting
Soft Skills
interpersonal skillscommunicationproactive approachsense of urgencycustomer service
Certifications
Insurance Adjusters Licenseclaims training program completion