Farmers Insurance

Direct Sales Manager

Farmers Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Kansas CityKansasMontanaUnited States

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Salary

💰 $67,250 - $123,090 per year

About the role

  • Supervise a team of Sales Consultants by developing staff performance and skills via strong leadership, coaching, motivation, and recognition
  • Monitor multiple systems to qualify risk and ensure risk is placed with proper carrier
  • Monitor all aspects of team performance, including but not limited to, sales performance, customer experience, work product quality, efficiency, attendance and compliance with established company and regulatory guidelines
  • Identify process and performance deficiencies and recommend a course of action to improve sales and resolve operations problems for our team.
  • Implement corrective action as needed
  • Investigate and resolve escalated customer issues. Interpret and communicate procedural and regulatory changes to assigned staff. Compile periodic and ad hoc reports and analyses as required

Requirements

  • P&C or Personal Lines License required
  • High School diploma or equivalent; bachelor’s degree preferred
  • Minimum of 3 years in Personal Lines sales, preferably in a call center environment; or equivalent experience in retail sales
  • Leadership & supervisory skills, including experience with mentoring and coaching Sales professionals at various levels in their career
  • Excellent analytical and statistical skills
  • Strong PC and software skills required
Benefits
  • Competitive salary commensurate with experience, qualifications and location
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical skillsstatistical skillssales performance monitoringcustomer experience managementprocess improvementrisk assessmentcompliance monitoringreportingproblem resolutionperformance analysis
Soft Skills
leadershipcoachingmotivationrecognitionmentoringcommunicationteam supervisionperformance managementinterpersonal skillsorganizational skills
Certifications
P&C LicensePersonal Lines License