Farmers Insurance

Inbound Sales Consultant

Farmers Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Warwick • Rhode Island • United States

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Salary

💰 $43,056 - $67,500 per year

Job Level

Junior

About the role

  • Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers.
  • Consult with customers to understand their needs, and selling those products which best fit the customer’s needs.
  • Make outbound calls to optimize sales potential.
  • Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls.
  • Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option.
  • Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities.
  • Navigate multiple computer systems while seamlessly interacting with the customer.

Requirements

  • Minimum 1 year of experience in a sales environment
  • Proven ability to meet quotas, metrics and goals
  • A drive to work in a fast-paced, high energy environment
  • Desire for a long-term career within the insurance industry
  • Proven ability to take initiative, solve problems, and prioritize tasks
  • Direct sales skills, and the aptitude to influence customers and close the sale
  • Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms.
  • Must be eligible to obtain resident/non-resident property and casualty license in all required states.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
salesinsurance productsquotationscross-sellingupsellingcustomer data gatheringcustomer service
Soft Skills
communicationproblem-solvinginitiativeprioritizationrelationship buildingadaptability
Certifications
property and casualty license