FARFETCH

Senior Delivery Manager

FARFETCH

full-time

Posted on:

Location Type: Hybrid

Location: Porto • Portugal

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Job Level

Senior

About the role

  • Manage the full project life cycle ensuring that project scope, milestones, and deliverables meet the needs of the project stakeholders
  • Act as a thought partner to stakeholders, challenging requirements, identifying gaps, and proposing improved approaches where needed
  • Assess and identify the potential risks that may affect each project and implement strategies for its mitigation
  • Build relevant project documents (charter, scope, project plans, status reporting, RACI, RAIDs, or others) following Farfetch's Delivery Management Framework throughout the project lifecycle
  • Identify, define and track meaningful success metrics (KPIs) to measure impact and inform decision-making
  • Closely work with tech teams members (architecture, engineering, product, QA's, etc) to ensure the successful delivery of the initiatives, tracking progress, monitoring risks and managing dependencies
  • Evaluate all deviations and propose improvement plans/actions and measure activity performance against the baseline plans
  • Keep an effective communication during the whole project
  • Manage top management stakeholders, both from tech areas and business areas
  • Contribute to continuous improvement of delivery practices, bringing best practices from high-performing environments.

Requirements

  • A professional with, at least 5, years' experience in Delivery Management
  • Experienced in high-performance environments (e.g. Big Tech or similar scale/complexity), with exposure to complex, cross-functional initiatives
  • Able to manage multiple projects/deadlines, identifying the necessary steps and moving forward through completion
  • Able to easily build relationships with the different players of the tech and business areas, at different levels of the organization
  • A professional with good attention to detail, an ability to assimilate, sort through and aggregate complex information
  • Strong critical thinking and problem-solving skills, with the ability to break down ambiguity and propose structured solutions
  • Comfortable challenging the status quo in a constructive and collaborative manner
  • Strong stakeholder management skills, including the ability to influence senior stakeholders and support decision-making
  • A professional fluent in both Portuguese and English.
Benefits
  • Health insurance for the whole family, flexible working environment and well-being support and tools
  • Extra days off, sabbatical program and days for you to give back for the community
  • Training opportunities and free access to Udemy
  • Flexible benefits program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrisk assessmentKPI trackingproject documentationscope managementstatus reportingperformance measurementcontinuous improvementdelivery managementcross-functional initiatives
Soft Skills
stakeholder managementcritical thinkingproblem-solvingrelationship buildingattention to detailcommunicationcollaborationinfluencingconstructive challengeorganizational skills