
IT Infrastructure Specialist – Lead
Far East Organization
full-time
Posted on:
Location Type: Office
Location: Singapore
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Job Level
Tech Stack
About the role
- Supports day-to-day operations of corporate infrastructure including Network (LAN/WAN/Wi-Fi), Servers/Virtualization, AD/Entra ID, DNS/DHCP, Microsoft 365, Backup and Monitoring.
- Troubleshoot and resolve escalated infrastructure and network incidents.
- Perform health checks, root cause analysis, and drive service improvements.
- Maintain runbooks, diagrams, and operational documentation.
- Support cybersecurity controls: firewall, access control, vulnerability remediation, endpoint hardening, logging/monitoring, privileged access.
- Support backup operations, recovery testing, and DR readiness.
- Coordinate with vendors/MSPs on incidents, changes, and service delivery.
Requirements
- Degree in Computer Science, Engineering, or related discipline
- 3–7 years of relevant infrastructure experience, preferably in enterprise environments.
- Strong hands-on experience in network infrastructure with LAN/WAN/Wi-Fi, routing, switching, firewall, segmentation, and connectivity troubleshooting.
- Good working knowledge of servers/virtualization, AD/Entra ID, DNS/DHCP, Microsoft 365, backup/recovery, monitoring, and basic cybersecurity controls.
- Familiarity with Microsoft Azure and infrastructure security practices is preferred.
- Experience supporting operations, incidents, vendors/MSPs, and infrastructure projects.
- Relevant certifications such as CCNA, CompTIA Network+/Security+, ITIL, Azure, or security certifications will be an advantage.
- Strong troubleshooting, documentation, communication, and stakeholder coordination skills.
Benefits
- Annual leave
- Performance bonus
- Medical and insurance coverage
- Birthday leave
- Birthday benefits
- Care leave
- Flexible benefits
- Staff rebates at F&B outlets
- Special rates at hotels, both locally and overseas
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network infrastructureLANWANWi-Firoutingswitchingfirewallsegmentationserversvirtualization
Soft Skills
troubleshootingdocumentationcommunicationstakeholder coordination
Certifications
CCNACompTIA Network+CompTIA Security+ITILAzure