VIP Account Manager, Sportsbook
FanDuel
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Connecticut • Massachusetts • United States
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Salary
💰 $79,000 - $99,000 per year
About the role
- Manage a portfolio of high-net-worth customers
- Build strong relationships with VIP customers
- Increase customer loyalty
- Provide an excellent all-round experience
- Ensure operational flexibility through assigned duties
Requirements
- Minimum 2 years of experience in high end customer service field preferred
- Excellent verbal and written communication skills
- Knowledge of online gaming industry essential
- Passionate about providing top level service
- Confident and people focused personality
- Excellent analytical skills and experience with Excel
- Strives to meet targets and deadlines
- Excellent organizational and planning skills
- Understanding of Marketing processes preferred
- Willing and able to work non-traditional business hours
- Travel for this role is expected around 25% of the time
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Mental health support
- Fitness benefits
- Annual bonus
- Long-term incentive opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceanalytical skillsExcelmarketing processes
Soft Skills
verbal communicationwritten communicationrelationship buildingcustomer loyaltyorganizational skillsplanning skillstarget-orientedpeople-focusedpassion for service