Fanatics, Inc.

Marketplace Manager

Fanatics, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Milan • Italy

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About the role

  • Own the Amazon Vendor business for our football club merchandise portfolio, acting as the main internal and external point of contact
  • Define and execute the growth strategy for Amazon, including assortment, pricing, promotion and content priorities
  • Coordinate with the Commercial & Merchandising teams to align marketplace strategy with overall commercial plans by club and category
  • Prepare long-term and annual business plans with clear revenue, margin and investment targets
  • Manage the day-to-day relationship with Amazon (Vendor team and relevant stakeholders)
  • Work closely with the external agency to ensure flawless operational execution (content, campaigns, catalog updates, troubleshooting)
  • Lead regular business reviews with Amazon and with internal stakeholders, presenting performance, key issues and action plans
  • Negotiate or support negotiations on commercial terms, co-op, marketing contributions and joint business plans where relevant
  • Contribute to defining the pricing strategy for Amazon in collaboration with the Commercial & Merchandising teams
  • Plan and monitor promotional activities (deals, events, campaigns), balancing volume, visibility and margin
  • Coordinate with the agency and the Marketing Manager on the Amazon Ads strategy to support key launches, clubs and categories
  • Analyse promo and media performance, optimising investment based on ROI and commercial priorities
  • Oversee Vendor Central operational health in collaboration with internal Operations and the agency (POs, shipments, chargebacks, shortages, penalties)
  • Monitor availability, buy box, OOS and stock coverage, and ensure timely actions on replenishment and supply issues
  • Identify and address root causes of operational problems (lead times, packaging, compliance, catalogue errors, etc.)
  • Support alignment between warehouse, logistics and Amazon requirements to ensure service levels and delivery standards
  • Build and maintain a structured reporting framework for Amazon, consolidating key KPIs and insights for internal stakeholders and partners
  • Go beyond descriptive reporting and provide clear, actionable recommendations on assortment, pricing, promo, media and operations
  • Share regular performance updates with management, Merchandising, Finance and club partners (where required)
  • Identify risks and opportunities early (trends by club, category, price point, competition, demand shifts) and translate them into concrete actions

Requirements

  • Own the Amazon Vendor business for our football club merchandise portfolio
  • Define and execute the growth strategy for Amazon, including assortment, pricing, promotion and content priorities
  • Coordinate with the Commercial & Merchandising teams to align marketplace strategy with overall commercial plans by club and category
  • Manage the day-to-day relationship with Amazon (Vendor team and relevant stakeholders)
  • Work closely with the external agency to ensure flawless operational execution (content, campaigns, catalog updates, troubleshooting)
  • Negotiate or support negotiations on commercial terms, co-op, marketing contributions and joint business plans where relevant
  • Contribute to defining the pricing strategy for Amazon in collaboration with the Commercial & Merchandising teams
  • Plan and monitor promotional activities (deals, events, campaigns), balancing volume, visibility and margin
  • Oversee Vendor Central operational health in collaboration with internal Operations and the agency (POs, shipments, chargebacks, shortages, penalties)
  • Build and maintain a structured reporting framework for Amazon, consolidating key KPIs and insights for internal stakeholders and partners
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
growth strategypricing strategypromotional activitiesoperational executionVendor CentralKPI reportingnegotiationmarketplace strategycontent managementdata analysis
Soft Skills
communicationcollaborationleadershipproblem-solvingstrategic thinkingrelationship managementanalytical thinkingorganizational skillspresentation skillsadaptability