Fanatics, Inc.

Software Engineer III – Enterprise Mobility, Systems Engineer

Fanatics, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: HyderabadIndia

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Tech Stack

About the role

  • Serve as the subject matter expert for enterprise mobility platforms, owning the strategy, configuration, and lifecycle management of mobile devices across iOS and Android.
  • Design, deploy, and maintain scalable, secure mobile device management solutions using SOTI MDM to support mission-critical operations.
  • Participate in on-call rotations and incident response, driving root-cause analysis and long-term corrective actions.
  • Improve platform stability and supportability through documentation, SOPs, runbooks, and continuous improvement initiatives.
  • Contribute to platform standardization, architectural decisions, and roadmap planning for enterprise mobility and endpoint technologies.

Requirements

  • Proven track record managing enterprise mobile device fleets using SOTI MDM in a production environment.
  • Expert-level knowledge of iOS and Android operating systems, including enterprise enrollment models, security controls, and application management.
  • Strong experience designing and enforcing mobile security, compliance, and lifecycle management practices.
  • Hands-on experience troubleshooting complex device, OS, MDM, network, and application issues.
  • Experience with Dell Wyse Workspace Management Suite (WMS) or similar endpoint management platforms is a strong plus.
  • Familiarity with Power Automate and Power Apps for workflow automation and internal tooling.
  • Strong systems-thinking mindset with the ability to balance operational reliability and technical innovation.
  • Ability to collaborate effectively across cross-functional teams in a fast-paced, high-availability environment.
  • Clear communicator with the ability to translate technical details into operational impact and actionable outcomes.
Benefits
  • Ensure device reliability, compliance, and performance through strong policy design, monitoring, and proactive remediation.
  • Partner closely with Technology Support, Infrastructure, Security, and Operations teams to align mobility solutions with business and operational needs.
  • Leverage Power Automate and Power Apps to automate device workflows, reporting, approvals, and operational processes, reducing manual effort and improving consistency.
  • Participate in on-call rotations and incident response, driving root-cause analysis and long-term corrective actions.
  • Improve platform stability and supportability through documentation, SOPs, runbooks, and continuous improvement initiatives.
  • Contribute to platform standardization, architectural decisions, and roadmap planning for enterprise mobility and endpoint technologies.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
mobile device managementSOTI MDMiOSAndroidmobile securitycompliance managementlifecycle managementtroubleshootingworkflow automationendpoint management
Soft Skills
collaborationcommunicationsystems thinkingproblem-solvingcontinuous improvementdocumentationstrategic planningroot-cause analysiscross-functional teamworkoperational reliability