Fanatics, Inc.

VIP Project Lead, Business Operations

Fanatics, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Miramar • Florida • United States

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Job Level

Senior

About the role

  • Collaborate with program owners as well as internal teams to execute quick-turn gifting and high-priority requests with speed, precision, and accuracy
  • Lead day-to-day operations across all gifting and seeding campaigns, including inventory intake, order flow, packaging, and fulfillment coordination
  • Monitor campaign forecasts and calendars to coordinate all asset and labor planning needs
  • Execute personalized packaging elements, including custom boxes, handwritten notes, and bespoke product configurations
  • Work in multiple internal systems and applications to process and track orders and inventory
  • Offer additional support with special handling projects as the business requires

Requirements

  • Experience in inventory management, tracking systems, fulfillment, and operations, with a strong emphasis on execution and logistics
  • Strong attention to detail and organizational skills
  • Solution-oriented and team-minded, with the ability to troubleshoot and maintain alignment across partnering teams
  • Recommend and implement process improvements across workflows, documentation, and logistics
  • Comfortable being active in a fast-paced fulfillment center environment
  • Obsessive about best-in-class fan experience across all touchpoints, supporting deep and broad customer engagement.
Benefits
  • Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
  • Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementtracking systemsfulfillmentoperationslogisticsprocess improvementsworkflow documentation
Soft Skills
attention to detailorganizational skillssolution-orientedteam-mindedtroubleshootingalignmentcustomer engagement