Fanatics, Inc.

Principal Product Manager – Supply Chain

Fanatics, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Lead

About the role

  • Own the end-to-end product vision, roadmap, and execution for shipping and logistics platforms across B2C and Wholesale/B2B
  • Develop a comprehensive long-term plan for integrating carriers, rate shopping, choosing services, setting SLAs, and managing delivery commitments.
  • Drive platform decisions that balance customer experience, operational scalability, compliance, and cost
  • Partner with Logistics, Transportation, and Fulfillment Operations to translate operational needs into scalable product solutions
  • Collaborate with Digital Experience teams on shipping methods, delivery messaging, promised delivery dates, and checkout experiences
  • Work closely with Engineering and Architecture to ensure platform scalability, reliability, and extensibility
  • Lead development of carrier integrations (parcel, freight, last-mile, regional carriers)
  • Own inbound, outbound, and returns transportation workflows including customs and cross-border fulfillment
  • Drive package lifecycle management including label generation, tracking, delivery events, exceptions
  • Own TMS product strategy, including Build vs buy evaluation, Vendor assessment, selection, and integration strategy
  • Translate strategy into clear product requirements, epics, and success metrics
  • Lead backlog prioritization and sprint planning with engineering teams
  • Drive alignment across stakeholders and manage dependencies across complex systems
  • Define and track KPIs such as on-time delivery, cost per shipment, carrier performance, customer conversion, and contribution margin
  • Use data and experimentation to optimize shipping options, transit times, and customer promises
  • Identify opportunities for automation, cost savings, and operational efficiency

Requirements

  • 8–12+ years of experience in Product Management, with significant ownership of shipping, logistics, or supply chain platforms
  • Deep understanding of e-commerce shipping, carrier integrations, transportation management, and fulfillment operations
  • Experience working with global carriers and multi-region logistics networks
  • Proven ability to lead complex, cross-functional initiatives from concept through launch
  • Strong analytical, communication, and stakeholder management skills
  • Experience with TMS, OMS, WMS, or custom logistics platforms
  • Background in B2C and B2B e-commerce at scale
  • Experience supporting peak events (holiday, promotional surges) and operational resilience
  • Familiarity with returns, reverse logistics, and last-mile delivery models
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementshipping logisticscarrier integrationstransportation managementfulfillment operationsdata analysisKPI trackingautomationcost savingsoperational efficiency
Soft Skills
analytical skillscommunication skillsstakeholder managementleadershipcross-functional collaborationstrategic thinkingproblem-solvingproject managementbacklog prioritizationsprint planning