Take a context-driven approach to driving technical programs by developing a deep understanding of Fanatics Betting and Gaming’s goals and desired outcomes.
Drive and improve effective incident response protocols company-wide. Lead post-incident retrospectives, with an aim at teaching others how to fish, to ensure consistent root cause analysis and follow-through on all preventative actions.
Build strong relationships with internal stakeholders, inside and outside of Engineering, and collaborate with leaders to prioritize technical efforts that will move forward our operational excellence and incident management programs
Communicate, develop, and implement a data-driven strategy, approach, and roadmap for technical program management needs.
Remain current on technology and trends in engineering.

Requirements

7+ years of TPM experience
10+ years of working directly w/ Software Engineering Teams
Experience managing SRE or SRE-Similar programs with a goal of creating Reliability and High Availability through scale.
Demonstrated knowledge of SRE principles, Operational Excellence Engineering best practices, and software development lifecycles.
Strong technical background in cloud platforms, distributed systems, and enterprise software.
Experience managing large scale development efforts using various tracking tools (ex. Confluence/Jira)
Experience reviewing logs or using telemetry tooling for understanding hot spots in the system.
Experience with many SDLC Methodologies

Benefits

Remote employee may also be eligible for a home office setup stipend.
For information about our benefits, please visit https://benefitsatfanatics.com/

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical Program ManagementSite Reliability EngineeringCloud PlatformsDistributed SystemsEnterprise SoftwareSoftware Development LifecycleIncident Response ProtocolsRoot Cause AnalysisTelemetry ToolingSDLC Methodologies

Soft Skills

Relationship BuildingCollaborationCommunicationLeadershipOrganizational SkillsData-Driven Strategy DevelopmentTeachingPrioritizationOperational ExcellencePost-Incident Retrospectives