Director, Customer Intelligence – Data Science, Machine Learning
Fanatics, Inc.
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $201,400 - $300,000 per year
Job Level
About the role
- Define multiyear DS/ML strategy and prioritize a cross-team roadmap
- Build and scale a high-performing team of cross-functional experts
- Ship reliable real-time and batch models
- Establish model governance, documentation, and observability
- Stand up on-call practices, incident response, post-mortems, and SLOs
- Scale an experimentation program with clear guardrails
- Set credible and inspiring long-term research direction for data scientists
- Align with Product, Risk/Trading, Marketing, and Compliance
Requirements
- 10 or more years in Data Science/Applied ML (or equivalent)
- 5 or more years leading senior ICs and/or managers
- expertise across predictive modeling, ranking/recommendation, and/or time-series/forecasting
- excellence in written and verbal communication
- experience launching/kickstarting 0-to-1 solutions
- strong product sense and business judgment
Benefits
- Medical
- Dental
- Vision
- 401K
- paid time off
- GymPass
- Pet Insurance
- Family Care Benefits
- home office setup allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Data ScienceApplied Machine LearningPredictive ModelingRankingRecommendation SystemsTime-Series ForecastingModel GovernanceDocumentationObservabilityExperimentation
Soft skills
LeadershipCommunicationProduct SenseBusiness JudgmentCross-Functional CollaborationIncident ResponsePost-MortemsStrategic PlanningTeam BuildingInspiration