Write user stories, gather product requirements, and execute on product roadmap objectives specifically within our promotions, rewards, and loyalty domain
Use data and research to drive insights and recommendations to the online casino product roadmap (and other roadmaps throughout FBG)
Own product features end to end - from developing the back office/ops requirements, to working with design to build excellent and intuitive customer journeys to launching the feature
Work with third party partners to quickly improve existing customer journeys or bring new ones to life
Develop a relationship with promos, ops, commercial teams to understand current gaps and opportunities within our product that, when addressed, will make Fanatics Casino a more rewarding experience for our customers
Drive the go-to-market discussions for new product features, and partner with our commercial and marketing stakeholders to ensure successful launches
Be a passionate subject matter expert on Fanatics and FBG products and the real money gaming and entertainment industry
Develop a deep understanding of the FBG platform, assets, customer base, and the unique position of FBG in the gaming and sports industry
Think through and articulate user flows, edge-cases and user journeys that produce unparalleled product quality and experiences for users
Work with UI/UX and engineering teams to build elegant and beautiful digitally native app experiences across iOS and Android
Work closely with marketing, analytics, UI/UX, and Operations to understand user preferences and product successes and failures; synthesize and integrate these learnings into feature decisions on the product roadmap
Contribute directly to product KPIs and related business objectives and metrics
Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team building activities.

Requirements

3 plus years’ experience as a Product Manager, preferably in an agile, B2C digital native app focused product organization
3 plus years experience building end to end product features and enhancements (from back office requirements, to back end system understanding, data requirements, and front end customer facing functionality)
Preferred 2 plus years experience working directly on back office/CMS improvements or enhancements
Deep passion for building excellent user experiences, especially within the rewards and loyalty space
Expert ability to effectively communicate and partner with engineering
Excellent verbal and written communication skills, with an ability to simply and clearly articulate product decisions and value propositions to leadership
Collaborative personality, with an ability to seamlessly work cross-functionally across different teams at Fanatics
Experience in the online gaming or casino industry a plus but not required
Located in a legal online casino state (PA, NJ, WV, or MI).

Benefits

Medical
Dental
Vision
401K
paid time off
GymPass
Pet Insurance
Family Care Benefits
Free Shipt deliveries
$500 to set up your home office!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

product managementuser storiesproduct roadmapdata analysisback office requirementsUI/UX designend to end product featuresagile methodologycustomer journey mappingproduct KPIs

Soft skills

communication skillscollaborationrelationship buildingpassion for user experiencecross-functional teamworkarticulation of product decisionsinsight-driven recommendationsproblem-solvingleadershipadaptability