Family Resource Home Care

Regional Business Development Manager

Family Resource Home Care

full-time

Posted on:

Location Type: Hybrid

Location: Palouse • Washington • United States

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Salary

💰 $65,000 - $78,000 per year

About the role

  • Represent Family Resource Home Care in the community to build brand awareness and preference.
  • Create strong relationships with referral partners to drive new client leads to our locations.
  • Spend a majority of your time in the field, utilizing a mix of cold calling and repeat visits to build a pipeline of referral relationships.
  • Use the principles of ‘know, like, trust’ to become the go-to source for prospective home care clients.
  • Utilize creative approaches to be top of mind and memorable in a very competitive industry.
  • Develop market outreach and business development strategies to drive increases in B2B leads, private pay clients, market share and branch goals.
  • Effectively utilize business development and relationship sales methods to identify and develop referral relationships with hospitals, home health and hospice agencies, among others.
  • Provide input in development of business development, marketing and referral outreach plans.
  • Nurture referral relationships with weekly in-person outreach, meetings, emails and phone calls.
  • Maintain referral accounts through ongoing connection.
  • Use branded materials to promote the brand.
  • Collaborate closely with branch team to maximize lead generation and conversion.
  • Attend weekly meetings with branch staff.
  • Partner with branch team in the development and implementation of market plans, sales strategies and competitive positioning analysis.
  • Track contacts and outcomes of interactions with each referral source utilizing the company CRM.
  • Track and trend your weekly lead generation goals and assigned branches’ goals.
  • Track spending and manage assigned outreach budget.
  • Keep abreast of changes in Home Care and Health Care industries and opportunities to enhance services provided by the agency.
  • Represent the company at community events, conferences, trade shows, and partner events – sometimes on evenings and weekends.
  • Coordinate with Talent Acquisition team in caregiver field recruitment activities.

Requirements

  • Ideally 1-3 years’ experience in sales or business development or in healthcare or senior industry.
  • Confident in speaking and presenting.
  • Self-starter and disciplined in setting and maintaining an outreach schedule.
  • Able to build relationships quickly and deliver succinct messaging during interactions.
  • Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management.
  • At least 1 year of experience in healthcare, home care, home health, senior living or senior care.
  • Bachelor’s degree in business, marketing, communications, or related field.
  • A passion for mission-driven work and our purpose statement “Improve More Lives”.
  • Must be motivated by helping seniors, their families, and our community to increase the quality of life for our clients.
  • 2-3 professional references.
  • Must take joy in your daily work and have a great sense of humor!
Benefits
  • Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy.
  • Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance.
  • 401(k) Plan: Secure your financial future with our retirement plan, including company matching.
  • Health Savings Account: Manage your healthcare costs effectively.
  • Employee Assistance Program: Support for personal and professional challenges.
  • Work Equipment: Company-provided computer and office setup.
  • Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that.
  • 11 Paid Holidays: Enjoy time with friends and family during the holidays.
  • Flexibility: This position is field based, meaning you will be out in the community on almost a daily basis. However, your administrative work can be done from home.
  • Mileage or Car Stipend: You will be reimbursed for all company-related mileage, or you may choose to have a monthly car allowance to cover your mileage.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesbusiness developmentrelationship saleslead generationCRM managementmarket outreach strategiesbudget managementdata trackingpresentation skillscomputer skills
Soft Skills
relationship buildingcommunicationself-starterdisciplinecreativityteam collaborationmotivationhumoradaptabilityclient-focused
Certifications
Bachelor’s degree in businessBachelor’s degree in marketingBachelor’s degree in communications