Dental Center Manager
Family Health Center
full-time
Posted on:
Location Type: Office
Location: Chippewa Falls • Wisconsin • United States
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About the role
- Maintains a well-trained and knowledgeable workforce to ensure effective service delivery and supports the ongoing development of team members.
- Evaluates staff performance and clearly communicates performance expectations to promote a productive and accountable work environment.
- Addresses employee concerns and monitors the implementation of performance improvement plans and disciplinary actions as needed.
- Manages staffing levels to meet patient care needs while adhering to established budgetary guidelines.
- Directly supervises business office operations and associated staff to ensure consistency and efficiency.
- Assists the Dental Assistant Manager in supporting and managing daily clinical operations and clinical staff.
- Maintains budgetary controls to support the center’s financial performance and achieve established financial goals.
- Assists with the preparation of the annual capital equipment budget and collaborates with Dental and Family Health Center (FHC) Leadership to align purchasing practices with organizational goals.
- Collaborates with Business Systems Leadership to review reimbursement processes, coding, and billing updates to ensure alignment with financial targets.
- Partners with Service Line Leadership to establish center goals, develop and execute strategic plans, and monitor center performance metrics for trend analysis and operational improvements.
- Works with FHC dental billing teams to identify and address patient or department billing issues.
- Assists in resolving patient or family concerns related to care, billing, or service by facilitating timely and effective communication.
- Supports the effective use of dental software systems, including training, testing, and troubleshooting.
- Maintains strict adherence to scheduled work hours with regular and reliable attendance.
- Performs other duties as assigned.
Requirements
- Five years management experience with less than a bachelor’s degree; or three years management experience with a bachelor’s degree; or two years management experience with a master’s degree.
- Preferred five years’ management experience in a dental or healthcare setting.
- Associates Degree or equivalent with applicable experience as listed below.
- Preferred Master’s degree in business administration or healthcare administration.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetary controlsperformance improvement plansbilling updatestrend analysisstrategic plansstaff performance evaluationpatient care managementclinical operations managementdental software systemsreimbursement processes
Soft Skills
communicationleadershipteam developmentproblem-solvingcollaborationaccountabilityorganizational skillsemployee relationsperformance managementcustomer service
Certifications
Bachelor's degreeMaster's degreeAssociates Degree