Family Care Network, Inc.

Case Manager – Independent Living Program, Bilingual Required

Family Care Network, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: San Luis Obispo • California • United States

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Salary

💰 $23 - $35 per hour

Job Level

Junior

About the role

  • Conduct assessments of client strengths, needs, and goals through interviews, screenings, and evaluations to develop individualized case plans in collaboration with clients.
  • Provide one-to-one education and life skills training sessions, workshops, and group activities to teach clients practical skills and strategies for daily living.
  • Adapt training methods and materials to accommodate diverse learning styles, cultural backgrounds, and developmental levels.
  • Assist clients with setting achievable life skills goals and helping to break them down into manageable steps.
  • Monitor client progress toward goals, providing ongoing feedback, reinforcement, and support to promote success.
  • Empower clients to actively participate in decision-making processes regarding their care and service options while educating them about their rights, available resources, self-advocacy strategies to promote autonomy and self-sufficiency.
  • Contact clients with internal and external service providers, agencies, community resources, and support networks, including vocational training programs, education classes, and social services agencies.
  • Maintain up-to-date knowledge of available resources and collaborate with community partners to ensure clients have timely and effective access.
  • Provide emotional support, active listening, and validation to clients in distress.
  • Assist clients in developing ongoing strategies, problem-solving skills, and access to community resources to address immediate needs, such as emergency shelters, mental health crisis support, and/or legal assistance.
  • Maintain accurate client records, documenting screenings, assessments, case plans, and case notes following agency documentation standards and timeline policies.
  • Prepare and submit reports as required by contractual and regulatory agencies, documenting client progress, service utilization, and outcomes.
  • Ensure compliance with confidentiality regulations and agency policies regarding the handling of client information.
  • Collaborate with interdisciplinary teams to coordinate comprehensive care for clients.
  • Participate in case consultations, team meetings, and multidisciplinary meetings to discuss client progress, case plans, and coordinator of services.
  • Other duties and projects as assigned.

Requirements

  • Associate degree preferred, Bachelor's degree in Social Work, Psychology, or a related field
  • One (1) year of direct experience in a Behavioral Health or Social Services setting such as outpatient clinics, facilitates and/or related community-based organizations, preferred
  • Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools
  • Excellent communication skills (verbal, written, and interpersonal)
  • Excellent time management, organizational and multi-tasking skills
  • High level of accuracy and attention to detail
  • Ability to maintain discretion and confidentiality with sensitive information.
Benefits
  • Eligible to enroll into benefits on the 1st of the month following 60 days of employment.
  • FCNI will cover 75% of employee's premium and 60% of employee's dependent’s premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO.
  • FSA plans available
  • 403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match. Eligibility provisions apply.
  • 13 paid holidays annually
  • 17 days of PTO accrued annually (increases after 3 years of service)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case planningclient assessmentslife skills trainingproblem-solving skillsreport writingdocumentation standardsgoal settingmonitoring client progressemotional supportself-advocacy strategies
Soft Skills
communication skillsactive listeningorganizational skillstime managementattention to detaildiscretionadaptabilitycollaborationinterpersonal skillsmulti-tasking
Certifications
Bachelor's degree in Social WorkBachelor's degree in Psychology