Motor Vehicle Damage Manager, Accident Concierge
fairforce.one
full-time
Posted on:
Location Type: Hybrid
Location: Leipzig • 🇩🇪 Germany
Visit company websiteSalary
💰 €37,200 per year
Job Level
JuniorMid-Level
About the role
- You coordinate a seamless process for accident victims: from documenting the damage to successfully asserting all claims
- You communicate in writing and by phone with clients, insurers, partners and authorities
- You enforce all claims of our fairforce clients using modern legal‑tech tools
- You organize and arrange appraisers, rental cars and other network partners
- You support our clients empathetically and with a solution‑oriented approach during a difficult and exceptional situation
Requirements
- At least 2 years of experience handling motor vehicle accident claims (proof required)
- Proficient with laptops and common software applications
- Strong communication skills and enjoyment of teamwork — working in single offices bores you
- Customer‑oriented, structured and solution‑focused way of working
- At least 1 year of experience in customer consulting (preferred)
Benefits
- Performance‑based salary with attractive additional bonuses
- 28 days annual leave + training days
- Company pension plan
- Capital‑forming payments (vermögenswirksame Leistungen)
- Tax‑free fringe benefit of €50
- High‑performance company laptop
- Childcare subsidy / kindergarten allowance
- Company bike (JobRad) / public transport ticket (JobTicket)
- Premium gym membership
- Your workplace surrounded by greenery with a view of the Karl‑Heine Canal. Equipped with a professional kitchen, roof terrace, garden, boat mooring and a canoe available for free use
- Flexible workstation setup with ergonomic chairs and height‑adjustable desks, state‑of‑the‑art computers, monitors and accessories
- Excellent transport links (S‑train, tram, bus, bicycle parking)
- Shopping and a wide range of restaurants within walking distance
- A team that supports and values one another
- Easy-to-plan appointments with flexitime between 08:00–20:00
- Simple and fair time tracking with convenient crediting options
- Your weekends stay free! Office hours are Monday to Friday
- Remote work / home‑office option
- Company events (lectures, barbecues, cooking, boating, movie nights, Christmas and summer parties…)
- Free drinks (coffee/tea/water)
- Team pizza on Wednesdays
- Subsidized training and development opportunities based on your interests
- Exciting advancement opportunities in a growing company for your perfect start: clear onboarding plan including introductions to all departments and a personal mentor
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
motor vehicle accident claimscustomer consulting
Soft skills
strong communication skillsteamworkcustomer-orientedstructuredsolution-focusedempathetic