FairCom Corporation

Sales Development Rep

• As the first point of contact for prospective customers, the Sales Development Representative (SDR) is a key player in fueling the sales pipeline.
• Support sales efforts by identifying, qualifying, and contacting potential new customers for FairCom’s database software solutions.
• Utilize Hubspot, LinkedIn, cold calling, and strategic email campaigns to generate new sales opportunities.
• Maintain assigned leads in FairCom’s CRM (Hubspot) as well as general industry contacts to manage the top of the sales funnel and allow for up-to-date sales data.
• Schedule product demonstrations/technical discussions with Account Executives and potential customers.
• Continually fine-tune persona-specific messaging to quickly explain the value proposition of FairCom’s database software solutions.

Sales Development Representative, SDR

• Utilize Hubspot, LinkedIn, cold calling, and strategic email campaigns to generate new sales opportunities.
• Maintain assigned leads in FairCom’s CRM (Hubspot) as well as general industry contacts to manage the top of the sales funnel and allow for up-to-date sales data.
• Schedule product demonstrations/technical discussions with Account Executives and potential customers.
• Continually fine-tune persona-specific messaging to quickly explain the value proposition of FairCom’s database software solutions.

Sales Development Representative – SDR

QA Engineer

• Work collaboratively with Senior Engineers to review and ensure the maintenance of scalable and reliable enterprise-level software solutions.
• Perform regular code review throughout active sprints.
• Troubleshoot, debug, and optimize existing systems.
• Learn, adapt, and improve the quality assurance process; develop skills in estimating, prioritizing, and planning QA testing activities.
• Design and implement robust automation frameworks that support continuous integration and continuous delivery (CI/CD) pipelines, enabling efficient and reliable regression testing.
• Create, manage, and track defects, test cases, and test cycles within Jira, ensuring clear and concise documentation of issues and test progress for development and product teams.
• Write regression tests for new features.
• Analyze the user experience and provide Senior Engineers and Product Management with information on the successes and potential fixes.
• Contribute to and/or review technical documentation to help describe program development, logic, coding, testing, changes, and corrections.
• Acquire and maintain an in-depth understanding of the technical and functional architecture, security, and compliance requirements of assigned software systems and integrations.
• Other duties may be assigned, including occasional tech support for existing customers via e-mail (and occasionally via phone, or in person once fully trained and up to speed.