FairCom Corporation

Revenue Operations

• Own the sales data integrity of HubSpot and other sales systems by monitoring, compiling, and updating info to ensure a single source of truth. This includes contact information, contracted services, applicable products, and/or special discount agreements found in purchase orders, email correspondence, phone call notes, etc.
• Help improve sales processes. Identify opportunities for process improvement by creating & improving HubSpot workflows, reducing inefficiencies, and driving productivity in the sales organization.
• Maintain and improve sales reports & forecasting models, create dashboards for KPIs, and track sales targets to monitor team performance.
• Partner with Account Owners to manage the end-to-end renewal process, ensuring seamless transitions from initial notice to final invoiced payments.
• Assists in onboarding new Sales Representatives by providing training on HubSpot, sales processes, and other sales tools.
• Assist in the overall Sales pipeline, identifying weaknesses and improving processes over time in collaboration with members of the sales & marketing organizations.

Revenue Operations Associate

Sales Development Rep

• Utilize Hubspot, LinkedIn, cold calling, and strategic email campaigns to generate new sales opportunities.
• Maintain assigned leads as well as general industry contacts to manage the top of the sales funnel and allow for up-to-date sales data.
• Schedule product demonstrations/technical discussions with Account Executives and potential customers.
• Continually fine-tune persona-specific messaging to quickly explain the value proposition of FairCom’s database software solutions.

Sales Development Representative

• As the first point of contact for prospective customers, the Sales Development Representative (SDR) is a key player in fueling the sales pipeline.
• Support sales efforts by identifying, qualifying, and contacting potential new customers for FairCom’s database software solutions.
• Utilize Hubspot, LinkedIn, cold calling, and strategic email campaigns to generate new sales opportunities.
• Maintain assigned leads in FairCom’s CRM (Hubspot) as well as general industry contacts to manage the top of the sales funnel and allow for up-to-date sales data.
• Schedule product demonstrations/technical discussions with Account Executives and potential customers.
• Continually fine-tune persona-specific messaging to quickly explain the value proposition of FairCom’s database software solutions.

Sales Development Representative, SDR

• Utilize Hubspot, LinkedIn, cold calling, and strategic email campaigns to generate new sales opportunities.
• Maintain assigned leads in FairCom’s CRM (Hubspot) as well as general industry contacts to manage the top of the sales funnel and allow for up-to-date sales data.
• Schedule product demonstrations/technical discussions with Account Executives and potential customers.
• Continually fine-tune persona-specific messaging to quickly explain the value proposition of FairCom’s database software solutions.

Sales Development Representative – SDR

QA Engineer

• Work collaboratively with Senior Engineers to review and ensure the maintenance of scalable and reliable enterprise-level software solutions.
• Perform regular code review throughout active sprints.
• Troubleshoot, debug, and optimize existing systems.
• Learn, adapt, and improve the quality assurance process; develop skills in estimating, prioritizing, and planning QA testing activities.
• Design and implement robust automation frameworks that support continuous integration and continuous delivery (CI/CD) pipelines, enabling efficient and reliable regression testing.
• Create, manage, and track defects, test cases, and test cycles within Jira, ensuring clear and concise documentation of issues and test progress for development and product teams.
• Write regression tests for new features.
• Analyze the user experience and provide Senior Engineers and Product Management with information on the successes and potential fixes.
• Contribute to and/or review technical documentation to help describe program development, logic, coding, testing, changes, and corrections.
• Acquire and maintain an in-depth understanding of the technical and functional architecture, security, and compliance requirements of assigned software systems and integrations.
• Other duties may be assigned, including occasional tech support for existing customers via e-mail (and occasionally via phone, or in person once fully trained and up to speed.