
Product Operations Assistant
FAI
full-time
Posted on:
Location Type: Hybrid
Location: Norwich • United Kingdom
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Salary
💰 £24,000 - £28,000 per year
Job Level
About the role
- Prepare and configure IoT kits (routers, gateways, sensors, etc.)
- Basic assembly of enclosures & product kits
- Hardware testing, quality assurance, troubleshooting issues
- Stock management (tracking, ordering components, coordinating new builds with suppliers)
- Package and ship products to customer sites
- Plan installation timelines and coordinate field deployments
- Onsite visits to farms for pre-install surveys and post-install follow-ups
- Liaise with farmers to understand their site layouts, requirements, and constraints
- Adapt kit configurations to site-specific needs
- Provide clear documentation and installation notes
- Collect and report product feedback to the product and engineering team
- Monitor installation and early performance
- Provide structured product feedback
- Work closely with Product Manager to prioritise improvements
Requirements
- Early-career/Graduate position (0–3 years experience)
- Comfortable with hands-on work: assembling, configuring, shipping hardware.
- Tech literate: basic knowledge.
- Organised and good communicator: will need to speak to farmers and internal teams clearly.
- Full, UK driving licence and car.
- Interest in agri-tech, IoT, or sustainability is an advantage.
- Organised self-starter; able to work independently and as part of a team.
- Be able to work autonomously with a high degree of initiative.
- Comfortable with working remotely and with colleagues in a variety of international locations.
Benefits
- 33 days annual leave inclusive of bank holidays (pro rata for part time)
- Additional holiday awarded for long service
- Holiday purchase scheme (up to one week per year)
- Contributory auto-enrolment pension scheme
- Private health insurance scheme
- Discretionary bonus scheme
- Generous Company sick pay scheme (12 weeks full pay, 12 weeks half pay, after successful completion of probation)
- Enhanced Maternity and Adoption Pay (full pay for 18 weeks, after 26 weeks service by the qualifying week)
- Enhanced Paternity Pay, full pay for 2 weeks (after 26 weeks service by the qualifying week)
- Sabbatical leave opportunity for long service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware testingquality assurancetroubleshootingstock managementinstallation planningproduct feedback collectionkit configurationassemblyshipping
Soft Skills
communicationorganizationinitiativeindependenceteamwork
Certifications
full UK driving licence