Customer Success Manager – Capital Markets
FactSet
Customer Success Manager – Capital Markets
FactSet
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Illinois, Massachusetts, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $95,000 - $110,000 per year
Job Level
Mid-LevelSenior
About the role
- Build relationships with current clients
- Onboard our customers successfully
- Constantly communicating with customers
- Manage all reporting about the health of customers' accounts
- Identifying opportunities or issues within the product based on customer feedback
Requirements
- Bachelors Degree required
- 3-5+ years of experience in customer success as a quota-carrying independent contributor role
- Ability to build strong relationships with customers
- Outstanding persuasive verbal and written communication skills are required
Benefits
- Health, life, and disability insurance
- Retirement savings plans
- Discounted employee stock purchase program
- Paid time off for holidays
- Family leave
- Company-wide wellness days
- Flexible work accommodations
- Career progression planning
- Business Resource Groups open to all employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
relationship buildingcommunication skillspersuasive skills
Certifications
Bachelors Degree
