FACTS

Manager

• Lead a group of talented Team Leader/team members, establishing departmental goals and individual objectives.
• Foster a culture of continuous improvement with a customer focus.
• Manage operational functions related to servicing SGO institutions.
• Contribute insights to strategic plans and reviews by preparing action plans.
• Collaborate with IT/Data Insights and AI teams to identify emerging technologies.
• Oversee the development and maintenance of policies and procedures for servicing the FACTS market.
• Assist with the FACTS SGO Department’s annual operating budget and monitor expenses.

Manager II