Sales

• Project management
• Independently lead complex Salesforce projects from planning through to go-live
• Ensure successful delivery focused on customer satisfaction through quality, on-time delivery, and budget adherence
• Plan, facilitate and manage project meetings such as status calls, steering committee meetings and functional workshops
• Coordinate interdisciplinary teams (developers, consultants, SMEs, key users, business analysts, external partners) and ensure efficient collaboration
• Analyze existing business processes and translate functional requirements into tailored solutions within the Salesforce platform
• Manage the full development lifecycle (requirements analysis, technical design, implementation, testing, deployment)
• Conduct quality assurance and implementation reviews to ensure adherence to best practices, security standards and development guidelines
• Plan and run workshops for clients on central CRM topics such as AI strategy & use cases, data quality, and CRM best practices
• Support our sales team during RFPs and proposal creation by preparing CRM roadmaps, effort estimations and project methodology
• Proactively advise and support existing clients on CRM success and CRM evolution

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