Factor

Sales Support, Senior Manager

Factor

full-time

Posted on:

Location Type: Hybrid

Location: Belfast • United Kingdom

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Job Level

Senior

About the role

  • Support Sales and Business Development teams across the full sales lifecycle, from qualification to deal close
  • Coordinate active opportunities, track next steps, and maintain momentum
  • Conduct client follow-ups and outreach on behalf of the sales team
  • Lead proposal development and coordinate inputs from Sales, Delivery, Legal, and Finance
  • Draft and manage SOWs, ensuring accuracy, compliance, and commercial alignment
  • Manage version control, approvals, timelines, and contract execution support
  • Maintain accurate CRM and pipeline data
  • Track actions, proposals, and SOWs to ensure timely deal progression
  • Support forecasting and pipeline reviews with structured data
  • Produce sales reports, pipeline summaries, and performance dashboards
  • Analyse sales trends to identify risks and opportunities
  • Ensure data accuracy across reporting tools and systems
  • Collaborate with Sales, Finance, Legal, Delivery, and Marketing teams
  • Identify process improvements to streamline proposals and sales support
  • Support sales onboarding from a systems and process perspective

Requirements

  • 3+ years proven experience in Sales Support, Sales Operations, Commercial Operations, or a related role
  • Handson experience drafting and managing SOWs, proposals, or commercial documentation
  • Experience using CRM systems (e.g. Salesforce or similar)
  • Strong Excel skills and confidence working with reports, data, and forecasting
  • Excellent written and verbal communication skills, including clientfacing interaction
  • Background in professional services, consulting, financial services, or B2B sales environments
  • Experience coordinating proposals or bids in complex or multistakeholder environments
  • Familiarity with contract approval workflows and commercial governance
Benefits
  • A unique opportunity to develop your career in an international, innovative company providing legal services to the largest and most sophisticated companies worldwide including top banks, technology companies, pharmaceuticals / biotechs, and others;
  • Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants;
  • Inclusive and nurturing work environment, where everyone's contributions are valued;
  • A great culture with diverse, top caliber, highly motivated teammates and a respect for work-life balance;
  • Hybrid working model (a minimum of 3-4 days in office per month) with a modern office located in the heart of Belfast.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SOW managementproposal developmentdata analysissales forecastingreportingpipeline managementversion controlcontract executioncommercial documentation
Soft Skills
communicationcollaborationorganizational skillsprocess improvementclient-facing interaction