Factor

Legal Operations Lead – AI Enablement

Factor

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • India

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own the day-to-day delivery of Legal Operations projects under agreed direction
  • Plan, manage, and deliver projects end-to-end, including milestones, risks, and dependencies
  • Support complex, multi-stream programmes by coordinating Legal Ops workstreams and tracking delivery
  • Act as a reliable delivery lead within wider legal or operational change initiatives
  • Ensure Legal Ops processes are implemented consistently across engagements
  • Ensure contracts, templates, playbooks, SOPs, and guidance are structured for AI ingestion
  • Maintain standards for AI adoption
  • Design, develop and Implement workflows where AI is the first pass, supported by human validation
  • Become a power user for Factor Reporting and AI tools
  • Define, track, and maintain Legal Operations and legal delivery metrics
  • Capture performance data across matters, contracts, turnaround time, quality, and risk
  • Build and maintain reporting using PowerBI, Excel, SharePoint, and Microsoft tools
  • Ensure data quality, consistency, and reliability
  • Build and improve workflows using tools including PowerApps, Power Automate, SharePoint, and Microsoft 365.

Requirements

  • You are adaptable, authentic, accountable, and values-driven. You’re a team player who exhibits personal leadership and leaves things better than you found them. We’re looking for someone who always gives their best and inspires others to do the same. This role requires excellent attention to detail and strong commercial awareness. It’s no small task!
  • Law Degree and/or Legally Qualified
  • Legally eligible to work in the country this role is based
  • Legal Operations and legal delivery experience
  • Proven experience running Legal Ops or legal transformation projects
  • Strong project management and delivery discipline
  • Experience with legal delivery metrics, reporting, and analytics
  • Hands-on experience with PowerApps, Power Automate, SharePoint, Excel, and PowerBI at a minimum.
  • Strong understanding of contract lifecycle and legal delivery models
  • Practical experience working with AI-enabled tools
  • Experience supporting complex programmes or transformations (Desirable)
  • Experience structuring legal documentation for automation or AI (Desirable)
  • Legal qualification or deep legal domain experience (Desirable)
  • Experience in ALSP or scaled delivery environments (Desirable)
Benefits
  • Chance to develop your career in an international, innovative company providing legal services to top brands worldwide;
  • Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants;
  • Inclusive and nurturing work environment, where everyone's contributions are valued;
  • Comfortable working hours with respect for work-life balance;
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementlegal operationslegal delivery metricsreportinganalyticscontract lifecyclelegal delivery modelsAI-enabled toolsworkflow designdata quality
Soft Skills
adaptabilityauthenticityaccountabilityteam playerpersonal leadershipattention to detailcommercial awarenessinspirationreliabilityconsistency
Certifications
Law DegreeLegally Qualified