Factor

Legal Operations Lead – AI Enablement

Factor

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own the day-to-day delivery of Legal Operations projects under agreed direction
  • Plan, manage, and deliver projects end-to-end, including milestones, risks, and dependencies
  • Support complex, multi-stream programmes by coordinating Legal Ops workstreams and tracking delivery
  • Act as a reliable delivery lead within wider legal or operational change initiatives
  • Ensure Legal Ops processes are implemented consistently across engagements
  • Ensure contracts, templates, playbooks, SOPs, and guidance are structured for AI ingestion
  • Maintain standards for AI adoption, and support delivery teams in AI enabling them to deliver services efficiently.
  • Design, develop and Implement workflows where AI is the first pass, supported by human validation
  • Define, track, and maintain Legal Operations and legal delivery metrics
  • Capture performance data across matters, contracts, turnaround time, quality, and risk
  • Build and maintain reporting using PowerBI, Excel, SharePoint, and Microsoft tools
  • Build and improve workflows using tools including (but not limited to) PowerApps, Power Automate, SharePoint, and Microsoft 365.
  • Support the Automation agenda.

Requirements

  • Law Degree and/or Legally Qualified
  • Legally eligible to work in the country this role is based
  • Legal Operations and legal delivery experience
  • Proven experience running Legal Ops or legal transformation projects
  • Strong project management and delivery discipline
  • Experience with legal delivery metrics, reporting, and analytics
  • Hands-on experience with PowerApps, Power Automate, SharePoint, Excel, and PowerBI at a minimum.
  • Strong understanding of contract lifecycle and legal delivery models
  • Practical experience working with AI-enabled tools
  • You are adaptable, authentic, accountable, and values-driven.
  • Strong commercial awareness.
Benefits
  • As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor.
  • Equal Opportunity Employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Legal OperationsProject ManagementLegal Delivery MetricsAI-enabled ToolsContract LifecycleLegal Transformation ProjectsReportingAnalyticsWorkflow DesignPerformance Data Capture
Soft Skills
AdaptabilityAuthenticityAccountabilityValues-drivenCommercial Awareness
Certifications
Law DegreeLegally Qualified