
Account Manager – CEM
Factbird
full-time
Posted on:
Location Type: Hybrid
Location: Poland • Poland
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About the role
- Imagine helping manufacturers across Poland boost their efficiency and reach new levels of success through the power of real-time manufacturing intelligence. As our first Account Manager in Poland, you’ll play a pivotal role in growing Factbird’s presence in the region—building lasting customer relationships and expanding our business with new partners.
- **In this role, you’ll combine a strong commercial drive with deep curiosity for technology and manufacturing. You’ll nurture new business opportunities, introduce Factbird to forward-thinking manufacturers, and support customers in optimizing their performance using real-time data and actionable insights.******
- **About the Role****You won’t just represent Factbird—you’ll become a trusted partner and advisor, helping our customers minimize downtime, increase productivity, and future-proof their operations.****In this role, you’ll focus on creating new relationships and building a strong customer base, while also nurturing long-term partnerships as they grow. You’ll be the primary contact for your customers, guiding them through every stage—from first implementation to scaling, product expansion, and strategic partnership development.
- **Working closely with everyone from operators and process engineers to senior management, you’ll help manufacturers unlock the true value of real-time production data—empowering them to make better decisions, run their lines more efficiently, and drive continuous improvement.
Requirements
- You’re a self-starter who enjoys turning opportunities into results. Working independently comes naturally to you, but you also collaborate confidently with teammates and cross-functional partners to deliver impact.****You’re comfortable managing your own schedule while working remotely, and you don’t hesitate to jump into your car or onto a train when it’s time to visit customers on-site. You know that building trust happens face-to-face — on the factory floor, in conversations, and through genuine partnership.********So... What makes you a great fit?
- - Fluent in **Polish, German, and English**, with the ability to build strong relationships across borders.
- - **A proven track record in full-cycle sales** — from prospecting and demos to closing deals and growing key accounts, ideally within the manufacturing sector.
- - **Hands-on understanding of production environments,** enabling you to connect with manufacturers and speak their language.
- - Comfortable traveling around **2–3 days per week** to customer sites—whether that’s a quick drive or a short flight—to strengthen partnerships in person.
- - Self-motivated,** entrepreneurial**, and driven to help customers reach measurable results.
- - Skilled in consultative, value-based selling and confident in collaborating with cross-functional teams in a competitive market.
Benefits
- People are at the heart of everything we build. We believe great products come from empowered teams — and we work hard to create an environment where you can do your best work and have space for life beyond it.****Here’s what you can look forward to:
- - **Flexible working hours**: We trust you to manage your time. Life isn’t one-size-fits-all, and neither is work.
- - **Competitive salary**: We offer compensation that reflects your skills, experience, and impact.
- - **Internet reimbursement**: Stay connected and productive, wherever you choose to work from.
- - **Thoughtful, human onboarding**: We’ll support you step by step, giving you the context, tools, and guidance you need to feel confident from day one.
- - **A career path that grows with you: **Through bi-yearly Individual Development Plan conversations, we’ll work together to shape a career journey that fits your ambitions.
- - **Company-wide kickoffs & team days**: We regularly come together across teams and regions to connect, celebrate, and align on what’s next.
- - **A global, inclusive culture**: We’re proud of our diverse backgrounds and perspectives — and we actively celebrate them in how we work and collaborate.
- ****We’d love to hear from you******If this role feels like a match, we’d be excited to hear from you and explore how you could help shape the future of data collection and production monitoring at Factbird.****And if someone in your network comes to mind who might be a great fit — feel free to share this opportunity with them.
- **Have questions? You can always reach out at **khma@factbird.com**💛***********At Factbird, we believe that great work starts with people feeling respected, valued, and included. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone has the opportunity to thrive.*
- ***All employment decisions at Factbird are made based on business needs, role requirements, and individual qualifications, without discrimination based on gender, gender identity or expression, age, disability, marital or family status, nationality, ethnic or social origin, religion or belief, sexual orientation, or any other characteristic protected under applicable European and local employment laws.*
- ***We celebrate diversity in all its forms and believe that different backgrounds, perspectives, and experiences make our teams stronger and our work better. We warmly encourage all qualified candidates to apply and to bring their whole selves to Factbird.*
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
full-cycle salesconsultative sellingvalue-based sellingproduction environments
Soft Skills
self-startercollaborationrelationship buildingentrepreneurialself-motivated