Face Doctor Franchising - Oficial

General

• Performance and KPI Analysis
• Analyze and update commercial KPIs and campaign performance weekly
• Prepare and send sales rankings and monthly reports
• Communication and Request Management
• Centralize verification and responses to tickets, emails, and WhatsApp messages
• Monitor Reclame Aqui and submit monthly targets
• Conduct combined weekly meetings for results and alignment
• Plan monthly meetings for knowledge sharing and feedback
• Deliver monthly training on methodology, systems, and tools
• Oversee trainings on the Sults platform and by external suppliers
• Perform monthly checklists and audits, recording all activities
• Update spreadsheets and manage reimbursements weekly
• Monitor the use of installment systems and CRM monthly

Field Coordinator – Franchises

• Coordinate field activities in São Paulo
• Implement action plans for franchisees
• Analyze commercial and financial results
• Prepare metrics reports (KPIs)
• Conduct strategic planning using appropriate methodologies
• Availability to travel

Field Coordinator

• Experience in sales and customer service, preferably with franchise networks.
• Knowledge of improving commercial and financial results.
• Expertise in developing action plans for franchisees.
• Production of metrics reports (KPIs).
• Strategic planning methodologies (5W2H, PDCA).
• Financial tools (cash flow, income statement (DRE), etc).
• Willingness to travel.
• Working hours: 9:00 AM to 6:00 PM.

Field Coordinator – Aesthetic Franchises

• Manage operational processes, budgets, and financial forecasts, ensuring business efficiency and sustainability;
• Provide ongoing support to franchisees, advising on systems, processes, and operational management best practices;
• Support inventory planning and monitor the operational performance of units;
• Define and track strategic and operational objectives, ensuring alignment with the network's goals;
• Lead weekly meetings with unit managers, facilitating performance reviews and action plans;
• Monitor performance indicators (KPIs) and perform operational quality controls;
• Oversee target spreadsheets, management controls, and the sales funnel, ensuring consistency and results.

Field Coordinator – Franchises

Field Coordinator

Field Coordinator – Aesthetic Franchises

Field Coordinator for Franchise Network