Junior UX Researcher
Fable
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$65,000 - CA$80,000 per year
Job Level
About the role
- Support and collaborate with other UX researchers on generative and evaluative research with assistive technology users on digital products (such as websites, web-apps, mobile apps and software) on behalf of Fable’s customers
- Identify pain points, preferences, and behaviors surfaced in user interviews and document them in a structured note-taking tool
- Analyze and synthesize research findings to generate actionable insights
- Provide clear and timely project updates to Fable team members
- Maintain internal customer documentation and track deliverables via our project management system
- Collaborate with other Fable support teams to coordinate interviews with participants
Requirements
- 1+ years facilitating user interviews on digital products in a UXR context
- Able to define research goals, articulate hypotheses and apply the best research methods for a wide range of problems
- Experience translating research findings into thematic insights
- Compassionate and patient demeanor with confidence and assertion to get things done
- Active listening and problem-solving skills
- Attention to detail
- Ability to build relationships and connect with people quickly
- Organized and able to manage a large volume of tasks independently
- Tech-savvy with the ability to navigate apps and software
- Strong analytical, communication and team skills
Benefits
- Great health/dental benefits
- Accessibility accommodations offered by the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchuser interviewsresearch analysisthematic insightsnote-takingproject management
Soft Skills
active listeningproblem-solvingattention to detailrelationship buildingorganizationcommunicationteam collaborationcompassionpatienceassertiveness