Fable

Backend Engineer

• Work on the team that owns our data platform
• Real-time API integrations
• Kafka-based streaming systems
• Spark and Airflow data pipelines
• Build reliable, maintainable, and scalable infrastructure
• Turn complex data flows into high-quality services for the product
• Translate product and customer requirements into durable platform designs
• Make thoughtful technical tradeoffs

Marketing

• Own how Fable shows up in person
• Turn events into pipeline
• Keep Sales and Channel in lockstep
• Ensure every dinner, booth, and roadshow earns its place on the calendar
• Bring structure to the logistics, creativity to the experience, and rigor to the results
• Lead execution in collaboration with the marketing team

Field Marketing Manager

Account Manager

• Own and execute expansion and cross-sell strategy across existing accounts
• Identify and develop opportunities across new business units, affiliates, and geographies
• Run high-quality discovery conversations to uncover new use cases and growth opportunities
• Partner closely with Customer Success to align on progress, adoption, and expansion timing
• Build and maintain multi-threaded relationships across stakeholders and decision-makers
• Develop compelling value-based business cases tied to customer outcomes and ROI
• Navigate and lead complex, multi-stakeholder deal cycles for expansion opportunities
• Accurately forecast and manage a pipeline of expansion revenue
• Identify trends across accounts and bring insights back to Sales, Marketing, and Product teams

Director, Account Management

Customer Success Manager

• Own the customer journey end-to-end — from onboarding and adoption through renewal
• Act as the primary point of accountability for retention, identifying expansion opportunity, and long-term customer value
• Establish yourself as a trusted advisor throughout the customer journey from adoption to renewal hosting meetings, business reviews and managing risk mitigation
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their company objectives with Fable
• Proactively analyze customer usage and engagement to identify risks and expansion opportunities to actively grow your book of business and reduce churn risk
• Own the renewal process end-to-end for your portfolio, preparing and managing commercial documentation including renewal proposals and order forms
• Coordinate with Legal, Security, Finance, and Sales to support contract and procurement processes
• Build strong, multi-threaded relationships across customer organizations
• Drive customer advocacy and identify opportunities for references and case studies
• Partner with Platform Support and Innovation teams to ensure seamless customer experiences

Backend Engineer

Field Marketing Manager

Director, Account Management

Enterprise Customer Success Manager