Director, Account Management

Fable

Director, Account Management focused on expanding relationships within existing customers at Fable. Collaborate with teams to uncover new opportunities and drive meaningful outcomes.

Posted 5/29/2026full-timeRemote • 🇨🇦 CanadaLead💰 CA$250,000 - CA$300,000 per yearWebsite

About the role

Key responsibilities & impact

Own and execute expansion and cross-sell strategy across existing accounts
Identify and develop opportunities across new business units, affiliates, and geographies
Run high-quality discovery conversations to uncover new use cases and growth opportunities
Partner closely with Customer Success to align on progress, adoption, and expansion timing
Build and maintain multi-threaded relationships across stakeholders and decision-makers
Develop compelling value-based business cases tied to customer outcomes and ROI
Navigate and lead complex, multi-stakeholder deal cycles for expansion opportunities
Accurately forecast and manage a pipeline of expansion revenue
Identify trends across accounts and bring insights back to Sales, Marketing, and Product teams

Requirements

What you’ll need

3+ years of experience in B2B SaaS account management sales with a focus on growth
Proven track record of expanding Enterprise accounts and exceeding revenue targets
Experience managing complex, multi-stakeholder enterprise environments
Strong foundation in value-based selling and discovery
Ability to build and navigate relationships across business units and functions
Experience using modern sales tools and leveraging data and insights to drive account strategy
Bonus: experience or interest in Accessibility, UX, or Digital Experience

Benefits

Comp & perks

stock options
career growth opportunities
professional development support
health and dental coverage
more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaSaccount managementvalue-based sellingdiscoverypipeline managementrevenue forecastingenterprise account expansiondata analysissales strategy

Soft Skills

relationship buildingcommunicationcollaborationnegotiationinsight generationstakeholder managementproblem-solvingadaptability