Fédération québécoise des municipalités (FQM)

Insurance

• Assurer un service à la clientèle de haut niveau auprès des différents organismes municipaux, expliquer les couvertures d’assurances et répondre aux différentes questions
• Agir à titre d’intermédiaire et assurer une communication régulière avec les membres et l’assureur
• Préparer et présenter des offres de service tant pour les membres existants que les futurs membres
• Présenter et expliquer le renouvellement aux responsables de groupes
• Maintenir à jour les dossiers des clients selon les normes établies
• Entretenir des relations constructives avec les différentes clientèles
• Analyser, comprendre et identifier les besoins de la clientèle et proposer des solutions appropriées
• Collaborer au développement des nouvelles affaires
• Soutenir les techniciennes dans le service aux membres.

Spécialiste en assurance collective – Mandat temporaire

Security Engineer

• Compensation: Job analysis and pay equity: Evaluate positions, ensure job classification is kept up to date and consistent, and ensure compliance with the Pay Equity Act and its maintenance.
• Ensure compensation practices comply with applicable laws and internal policies.
• Salary structure: Administer and participate in updating pay scales, coordinate the annual salary review process, and make recommendations on adjustments and salary positioning.
• Total rewards: Participate in the design, management, review and optimization of compensation and benefits programs.
• Develop a total compensation communication strategy for all employees.
• Advisory role: Support managers in interpreting compensation policies and assist decision-making related to workforce movements.
• Occupational Health and Safety — Disability management and OHS: Manage disability files and support managers throughout the process, from reporting to return-to-work.
• Develop and maintain OHS prevention programs, manage absences, and coordinate accident investigations.
• Recommend corrective measures and follow up to promote a healthy and safe work environment.
• Risk management: Identify hazards, conduct risk analyses, and implement preventive and corrective measures to reduce incidents and improve work environments.
• Investigations and analysis: Conduct investigations following workplace accidents, analyze root causes, and make recommendations to prevent recurrence.
• Workplace climate: Develop, update and administer policies that promote a healthy workplace climate. Handle complaints related to workplace climate or any form of harassment, recommend appropriate interventions and ensure follow-up of actions.
• Support and advisory role: Assist leadership, managers and employees on safe work practices, OHS and workplace climate.
• Training and awareness: Design and deliver training and awareness activities on occupational health and safety and workplace climate tailored to different audiences.
• OHS compliance: Ensure compliance with applicable health and safety laws, regulations and standards, and enforce internal policies.

Compensation, Health and Occupational Safety Advisor

Analyst

• Reporting to the IT Development and Modernization Manager, and as an IT Quality Assurance Analyst, work closely with users from the various internal sectors of the FQM, primarily in the context of IT modernization projects.
• Develop and implement a structured, continuous quality approach to ensure compliance of IT deliverables and processes.
• Understand and master the organization’s and its members’ strategic issues and business priorities to ensure a comprehensive vision adapted to business and technological needs.
• Work closely with the delivery/implementation team.
• Develop an in-depth understanding of business processes, requirements, business rules and exceptions for each area of activity, while mastering the associated data.
• Contribute to establishing software quality assurance best practices.
• Gather, analyze and clarify user needs for each project, taking into account the benefits and limitations of each option.
• Perform necessary analyses and produce required project deliverables, ensuring their compliance with requirements and quality standards.
• Design, write and document test cases, create test datasets, and prepare relevant user guides to support solution deployment.
• Identify defects and participate in their categorization, prioritization and resolution.
• Execute functional tests during projects and participate in integration and acceptance testing, supporting users in validating solutions.
• Identify and prioritize observed defects.
• Support users during the rollout of new features, answer their questions and facilitate their adoption of changes.
• Ensure consistent application of information security policies in accordance with the established governance framework.

IT Quality Assurance Analyst

People Operations

• Define and implement an HR vision aligned with the organization's strategic direction.
• Serve as an advisor to senior management on people, organizational and cultural issues.
• Design, implement and evolve HR tools and management frameworks (policies, procedures, performance indicators) to support a growing organization.
• Foster a culture consistent with the organization's values.
• Establish internal communication strategies that promote buy-in, engagement and change adoption.
• In collaboration with the HR Coordinator, lead, engage and develop the HR team, including the payroll team.
• Ensure service quality, monitor performance and promote seamless collaboration across functions.
• Promote engaging management practices adapted to a changing environment to strengthen organizational agility.
• Supervise, manage and motivate the administrative services team (reception, facilities management, equipment, etc.).
• Ensure operational efficiency, service quality and the implementation of appropriate management practices for these functions.

Spécialiste en assurance collective – Mandat temporaire

Compensation, Health and Occupational Safety Advisor

IT Quality Assurance Analyst

Director – Human Resources, Administrative Services