
Manager, Strategic Accounts – Education
ezCater
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $212,000 per year
About the role
- Hire and develop Strategic Account Executives as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Education Customers to grow adoption of ezCater features.
- Lead your team to drive performance through developing and managing account growth plans with Corporate Customers in tandem with internal teams to improve business input metrics across new users added, targeting and meeting with key Decision Makers and Influencers, as well as key pipeline management and hygiene to ultimately drive total account GMV.
- Drive the successful acquisition of a target set of Strategic Education Accounts, as well as drive incremental expansion in existing Strategic Education Accounts.
- Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures.
- Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction.
- Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.
- Other duties and responsibilities as assigned.
Requirements
- 5+ years of B2B and/or Enterprise Sales Management experience, leading teams who sell into complex/networked organizations.
- 6+ years of business facing sales or negotiation experience working with and influencing large businesses.
- Experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and G-Suite.
- Experience delivering cross-functional projects that innovate on behalf of the customer.
- Experience leading a team to achieve multi-year growth targets and goals.
- Experience defining program requirements and using data and metrics/KPIs to determine improvements and identify opportunities.
- Experience selling into Education entities with knowledge of purchasing cooperatives and tax exemption requirements.
- Experience selling to procurement and/or supply chain roles.
- Proven success driving results through account development from prospecting, to scaling, to multi-year account growth.
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously.
- High threshold for working in an ambiguous, fast paced start-up like environment – figuring it out and adapting as you go.
- Proven ability to manage multiple, competition priorities simultaneously without sacrificing the ability to dive deep.
- Analytical abilities and quantitative skills. Comfortable working with complex data, and making informed decisions.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
B2B Sales ManagementEnterprise Sales ManagementSales NegotiationAccount DevelopmentData AnalysisKPI MeasurementCross-functional Project DeliveryAccount Growth StrategySales Process ImprovementCustomer Relationship Management
Soft Skills
Time ManagementIndependent WorkTeam LeadershipProblem SolvingAdaptabilityCommunicationAccountabilityPerformance ManagementCustomer FocusMulti-tasking